Phlebotomy Manager, Inpatient

RCM Health Care Services; Boston (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

RCM Healthcare Services is seeking an experienced Phlebotomy Manager (Inpatient) to lead inpatient phlebotomy operations within a major academic healthcare system in the Boston area. The role emphasizes staff oversight, regulatory compliance, and quality improvement to ensure patient safety and high standards of care.

The position offers full-time, onsite work in Boston, with responsibility for workforce development, performance management, and collaboration with laboratory, nursing, and medical

Qualifications

• Strong knowledge of laboratory regulatory and accreditation standards, including CAP and The Joint Commission requirements
• Proven leadership, organizational, problem-solving, and team development skills
• Experience managing laboratory operations, quality improvement initiatives, and compliance programs
• Excellent communication and collaboration skills with the ability to partner effectively across multidisciplinary teams

Responsibilities

• Lead and manage inpatient phlebotomy operations and laboratory staff while promoting a culture of quality, safety, and service excellence
• Ensure compliance with CAP, The Joint Commission (TJC), CLIA, OSHA, and other applicable regulatory and accreditation requirements
• Manage staffing, scheduling, productivity, overtime, departmental budgets, and on-call operational support
• Monitor quality metrics, incident reporting, accreditation readiness, and corrective action plans to improve performance and patient outcomes
• Oversee recruitment, onboarding, competency assessments, performance management, and professional development of department staff

Skills

Regulatory knowledge

Leadership

Quality improvement

Communication

Staff management

Education

Bachelor's in Medical Technology

Tools

ASCP

NCA

AMT

AAB

Job description

Job Title: Phlebotomy Manager (Inpatient)

Compensation
Salary Range: $85,000 - $120,000 per year

Location: Boston Area, MA - Onsite

Position Summary

As the Phlebotomy Manager (Inpatient), you will provide operational leadership and oversight for inpatient phlebotomy services within a leading academic healthcare organization. This role is responsible for managing staff, ensuring regulatory compliance, supporting quality initiatives, and maintaining the highest standards of patient care and safety. Working closely with laboratory, nursing, and medical leadership, you will drive operational excellence, workforce development, and continuous process improvement.

Responsibilities

Schedule / Shift

• Shift details: Full-Time
• Hours per week: 40+
• Contract length (if applicable): Direct Hire

Key Duties:

• Lead and manage inpatient phlebotomy operations and laboratory staff while promoting a culture of quality, safety, and service excellence
• Ensure compliance with CAP, The Joint Commission (TJC), CLIA, OSHA, and other applicable regulatory and accreditation requirements
• Manage staffing, scheduling, productivity, overtime, departmental budgets, and on-call operational support
• Monitor quality metrics, incident reporting, accreditation readiness, and corrective action plans to improve performance and patient outcomes
• Oversee recruitment, onboarding, competency assessments, performance management, and professional development of department staff

Requirements

Education

• Required: Bachelor's Degree in Medical Technology, Clinical Laboratory Science, or related biological science from an accredited institution
• Preferred (if applicable): N/A

Licenses & Certifications

• Required: N/A
• Additional certifications (if applicable): ASCP, NCA, AMT, AAB, or equivalent laboratory certification preferred

Skills:

• Strong knowledge of laboratory regulatory and accreditation standards, including CAP and The Joint Commission requirements
• Proven leadership, organizational, problem-solving, and team development skills
• Experience managing laboratory operations, quality improvement initiatives, and compliance programs
• Excellent communication and collaboration skills with the ability to partner effectively across multidisciplinary teams

About Us

RCM Healthcare Services works with professionals across schools, healthcare, and community-based settings nationwide. We support both contract and direct hire opportunities, connecting people early in their careers and experienced professionals to roles that align with their experience and preferences.

With more than 50 years of staffing experience, our team understands the environments you're stepping into and what it takes to be successful in them. We stay closely involved from first conversation through placement, with consistent communication, a reliable point of contact, and follow-through at every step. We're committed to caring for the professionals we work with and the communities they support, and offer competitive pay and benefits designed to support your well-being.

RCM Healthcare Services is Joint Commission certified, reflecting a commitment to quality, compliance, and a consistent experience.

Equal Employment Opportunity & Reasonable Accommodation

RCM Technologies is an equal opportunity employer and values diversity. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you require a reasonable accommodation to apply for or perform this role, please contact us and we will engage in an interactive process to support your needs.