Innovative Used Car Operations Leader

Hyundai (Streetsboro); Streetsboro (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Great Lakes Hyundai in Streetsboro is seeking a results-driven New/Used Car Manager to lead our pre-owned vehicle operations. The role oversees appraisal, purchasing, pricing, marketing, reconditioning and retailing used cars to hit sales and profitability targets.

You will maintain optimal inventory levels, price competitively, and present vehicles to maximize customer satisfaction while coaching the sales team and collaborating with financing, service, and detail departments.

Qualifications

• 3+ years of experience in automotive sales management, appraising experience required.
• Proven experience in automotive sales, preferably with a focus on used vehicles.
• Strong leadership, negotiation, and communication skills.
• Understanding of used vehicle market trends, pricing, and inventory management.
• Proficient in dealership management systems.
• Proficient knowledge in V Auto is a requirement.
• Valid driver’s license and clean driving record.
• Knowledge of automotive reconditioning processes.
• Excellent negotiation and communication ability.

Responsibilities

• Source and acquire used vehicle inventory through auctions, trade-ins, and wholesale channels.
• Maintain proper inventory levels aligned with dealership sales objectives.
• Monitor market trends to price inventory competitively.
• Appraise trade-in vehicles and determine purchase prices.
• Work with the finance team to secure financing and maximize gross profit.
• Ensure a positive customer experience by leading the used car sales team with a customer-first mindset.
• Address and resolve customer concerns and complaints in a professional manner.
• Monitor sales performance and provide regular feedback.
• Ensure staff compliance with dealership policies and industry regulations.
• Develop and execute marketing plans to promote used car inventory.
• Oversee reconditioning processes to ensure vehicles are front-line ready.
• Work with service and detail departments to control costs and improve turnaround time.
• Ensure lot appearance is professional and inviting.

Skills

Leadership

Negotiation

Communication

Inventory management

Dealership systems

Valid driver’s license

Reconditioning knowledge

Tools

V Auto

Job description

Great Lakes Hyundai in Streetsboro is seeking a results-driven New/Used Car Manager to lead our pre-owned vehicle operations. The role oversees appraisal, purchasing, pricing, marketing, reconditioning and retailing used cars to hit sales and profitability targets.

You will maintain optimal inventory levels, price competitively, and present vehicles to maximize customer satisfaction while coaching the sales team and collaborating with financing, service, and detail departments.