Innovation Design Intern: Craft Human-Centered Travel UX

Delta Air Lines; Atlanta (GA); On-site; USD 25,000 - 34,000; Full time

Job summary

Delta Air Lines seeks an Innovation Designer Intern to craft human-centered experiences across the travel journey, from home to airport to in-flight. You will develop visual designs, wireframes, and prototypes while collaborating with strategists and engineers to deliver thoughtful, holistic ideas.

The role requires an undergraduate student with a passion for UI/UX/industrial design, strong storytelling, and the ability to work independently in a fast-paced environment.

Qualifications

• Undergraduate student with experience and interest in UI/UX/Industrial design or other design fields/areas
• Self-starter with the ability to work independently and collaboratively
• Curiosity and willingness to explore topics beyond the surface
• Good communication skills and creative thinking with storytelling capabilities
• Flexibility and organizational skills to multi-task and reprioritize projects and stakeholders
• Attention to detail and ability to deliver within tight deadlines
• Ability to thrive in ambiguous situations with minimal guidance
• Demonstrates privacy awareness when handling personal data
• Embraces diverse people, thinking and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 and authorized to work in the United States

Responsibilities

• Develop and guide the passenger/employee experience and visual design throughout the travel journey.
• Use your technical and functional know-how to ensure projects succeed.
• Establish and foster relationships with stakeholders for collaboration and alignment.
• Use data to propose and deliver innovative solutions.
• Work with a multidisciplinary team to create and develop ideas.
• Create wireframes, maps, and flows for experience concepts.
• Prototype experiences and services using innovative tools and techniques.
• Benchmark airline and travel experiences and best practices

Skills

UI/UX design

Industrial design

Communication

Education

High school diploma or equivalent

Tools

Adobe Creative Suite

Figma

Job description

Delta Air Lines seeks an Innovation Designer Intern to craft human-centered experiences across the travel journey, from home to airport to in-flight. You will develop visual designs, wireframes, and prototypes while collaborating with strategists and engineers to deliver thoughtful, holistic ideas.

The role requires an undergraduate student with a passion for UI/UX/industrial design, strong storytelling, and the ability to work independently in a fast-paced environment.