Infusion Intake Specialist - Patient Care Navigator

Local Infusion; Thomaston (CT); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

PTO

Job summary

Local Infusion is hiring an Insurance & Intake Coordinator—an “Infusion Guide”—to coordinate referrals, obtain insurance authorizations, and provide outstanding patient and physician service. This full-time onsite role based in Thomaston, ME offers predictable hours and a clear growth path in a fast-growing infusion company.

You will handle referrals, educate patients, work with providers, and maintain inventory, all while joining a mission-driven team committed to improving infusion care with

Qualifications

• Healthcare experience required.
• Prior authorization experience preferred.
• Medical terminology familiarity.

Responsibilities

• Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation.
• Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients.
• Communicate referral process and status to patients in a customer-centric way.
• Openly communicate with referring/prescribing providers.
• Assist in maintaining medical inventory and office supplies.
• Dedicated 6 week training plan to help you succeed in your role.

Skills

Health care exp.

Insurance prior authorizations

Medical terminology

Reading medical charts

Electronic Health Records

Customer service

Communication skills

Teamwork

Tools

EHR systems

Job description

Local Infusion is hiring an Insurance & Intake Coordinator—an “Infusion Guide”—to coordinate referrals, obtain insurance authorizations, and provide outstanding patient and physician service. This full-time onsite role based in Thomaston, ME offers predictable hours and a clear growth path in a fast-growing infusion company.

You will handle referrals, educate patients, work with providers, and maintain inventory, all while joining a mission-driven team committed to improving infusion care with