Infusion Insurance & Intake Navigator

Meridian Street Capital, LLC; Langhorne (Bucks County); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

15 days PTO

Parental leave & flexible return to 1

Job summary

Local Infusion, based in Langhorne, PA, is hiring an Insurance & Intake Coordinator—an Infusion Guide. This full-time, on-site role focuses on insurance pre-authorizations, referrals, and patient support with predictable daytime hours.

The Infusion Guide will coordinate with providers, manage authorizations, and assist with financial counseling to ensure high-quality infusion care for patients.

Qualifications

• Health care experience required.
• Prior infusion experience preferred.
• Insurance prior authorization experience.
• Medical terminology experience.
• Overall medical insurance experience.
• Ability to quickly grasp new apps.
• Experience with Electronic Health Records (EHR).

Responsibilities

• Handle all aspects of the infusion referral process including authorizations and financial counseling.
• Liaise with referring providers to obtain documentation for treatment and communicate status.
• Communicate referral process and status to patients in a customer-centric way.
• Interact with referring/prescribing providers transparently.
• Assist in maintaining medical inventory and office supplies.
• Participate in a structured 6-week training plan.

Skills

Health care experience

Insurance prior authorization

Medical terminology

Customer service

Ability to learn apps

EHR familiarity

Tools

EHR systems

Job description

Local Infusion, based in Langhorne, PA, is hiring an Insurance & Intake Coordinator—an Infusion Guide. This full-time, on-site role focuses on insurance pre-authorizations, referrals, and patient support with predictable daytime hours.

The Infusion Guide will coordinate with providers, manage authorizations, and assist with financial counseling to ensure high-quality infusion care for patients.