Infusion Experience Coordinator

Arizona Arthritis and Rheumatology Research, PLLC; Flagstaff (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Arizona Arthritis & Rheumatology Associates, P.C. is seeking an Infusion Patient Coordinator to join our Infusion Team in Flagstaff, AZ.

You will act as the primary liaison for infusion patients, coordinating scheduling, provider communication, and treatment readiness throughout the patient’s care journey. Responsibilities include managing appointments, coordinating labs and nursing involvement, and ensuring all required documentation and clearances are obtained before treatment.

Qualifications

• Must be able to work Monday-Thursday from 7:00 a.m. to 6:00 p.m.
• Insurance eligibility and benefits experience.
• Prior authorization experience.
• Medical terminology.
• Experience in medical or insurance field, NextGen knowledge preferred.

Responsibilities

• Serve as the primary point of contact for infusion patients and educate them on the process.
• Schedule infusion and injection appointments; coordinate provider visits and labs.
• Ensure treatment readiness with required documentation and clearances.
• Coordinate treatment plans with nursing staff and update the EHR accordingly.
• Manage scheduling changes, cancellations, and urgent infusion requests.

Job description

Arizona Arthritis & Rheumatology Associates, P.C. is seeking an Infusion Patient Coordinator to join our Infusion Team in Flagstaff, AZ.

You will act as the primary liaison for infusion patients, coordinating scheduling, provider communication, and treatment readiness throughout the patient’s care journey. Responsibilities include managing appointments, coordinating labs and nursing involvement, and ensuring all required documentation and clearances are obtained before treatment.