Infusion Clinic Admin & Scheduling Specialist

vivoinfusion; Plymouth (MN); On-site; USD 46,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA with Employer Contribution

401K with Match up to 4%

PTO: Accrual 3+ weeks

Wellness Reimbursement Program

Employee Referral Bonus

Tuition Assistance Program & PA Re

Employee Assistance Program (EAP)

Short & long-term disability

Life Insurance

Job summary

Vivo Infusion in Plymouth, MN is looking for a motivated Clinical Service Specialist to manage scheduling, authorizations, and benefits verification within a fast-paced infusion center.

You will support clinical staff, verify insurance, obtain authorizations, and ensure HIPAA-compliant recordkeeping while handling front-end operations.

This full-time role reports to the Clinical Operations Manager and offers comprehensive benefits, PTO, 401(k) with match, and an employee ownership culture.

Qualifications

• High School graduate or equivalent.
• 2 years administrative experience in a healthcare environment.
• Medical Assistant Certification or Medical Office experience preferred.
• 1 year working with insurance authorizations, benefits verifications, and billing preferred.
• Working knowledge of medical terminology.
• Active CPR/BLS prior to starting work.

Responsibilities

• Manages front-end operations of the infusion center, including answering calls, greeting patients, maintaining a clean environment, processing payments, accepting deliveries, and handling mail.
• Proactively reviews patient cancellations and reschedules treatments; reminds patients of upcoming appointments.
• Receives deliveries, reviews invoices for accuracy, coordinates with Clinic Manager to authorize payment, and routes to Accounts Payable.
• Schedules patients for follow-up infusion treatments with the Patient Care Navigator team.
• Collaborates with referring providers to obtain and file medical records; maintains HIPAA-compliant records.
• Proficient in information systems; maintains statistics and prepares reports for the Clinic Manager.
• Assists with clinical inventory management with the Clinical Operations Manager.
• Fosters positive relationships with staff, providers, and external partners.
• May travel to other local Vivo clinics to provide administrative support.

Job description

Vivo Infusion in Plymouth, MN is looking for a motivated Clinical Service Specialist to manage scheduling, authorizations, and benefits verification within a fast-paced infusion center.

You will support clinical staff, verify insurance, obtain authorizations, and ensure HIPAA-compliant recordkeeping while handling front-end operations.

This full-time role reports to the Clinical Operations Manager and offers comprehensive benefits, PTO, 401(k) with match, and an employee ownership culture.