Infusion Care Coordinator - Patient Access & Scheduling

Arizona Arthritis; Northern (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States.

We are seeking an Infusion Coordinator to join our Infusion Team to ensure safe, timely, and coordinated infusion therapy and to support both patient care and healthcare providers. This role focuses on administrative, clinical, and logistical tasks, including managing calls, pre-authorization, eligibility checks, referrals, and customer relations to deliver excellent patient

Qualifications

• Must be able to work Monday-Thursday from 7:00 a.m. to 6:00 p.m.
• Insurance eligibility and benefits experience
• Prior authorization experience
• Medical terminology

Responsibilities

• Managing incoming calls or incoming post services claims work.
• Obtains and inputs pre-authorization insurance and demographic information into the appropriate medical/scheduling system. Verifies patient benefits and eligibility prior to completing referral
• Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient pre-certification, prior authorization, and post service requests.
• Responsible for the identification and data entry of referral requests into the system in accordance with the plan certificate.
• Responds to telephone and written inquiries from clients, providers and in-house departments.
• Conducts clinical screening process.
• Checks benefits for facility-based treatment.
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

Skills

Medical terminology

Insurance eligibility

Pre-authorization processing

Tools

NextGen

Job description

Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States.

We are seeking an Infusion Coordinator to join our Infusion Team to ensure safe, timely, and coordinated infusion therapy and to support both patient care and healthcare providers. This role focuses on administrative, clinical, and logistical tasks, including managing calls, pre-authorization, eligibility checks, referrals, and customer relations to deliver excellent patient