Infrastructure Support II – Onsite Expert (5+ yrs)

Kelly Science, Engineering, Technology & Telecom; Moline (IL); On-site; USD 39,000 - 50,000; Full time

Job summary

Kelly Science, Engineering, Technology & Telecom in Moline, IL is seeking an Infrastructure Support II for an onsite contract role. The incumbent will monitor, manage, report, collaborate, and triage changes to the IT infrastructure within established processes.

The position requires 5+ years of infrastructure experience, ability to handle on-call rotation, and strong communication to support daily operations and ongoing infrastructure delivery.

Qualifications

• Must have 5+ years in infrastructure support or a related role.
• Experience with monitoring, reporting, and triaging changes to IT infrastructure.
• Proven ability to analyze infrastructure problems and apply fixes.
• Demonstrated teamwork and strong verbal/written communication.

Responsibilities

• Monitor, manage, report, collaborate, and triage changes to IT infrastructure within defined processes.
• Handle low-complexity infrastructure issues and implement routine changes with review.
• Provide basic infrastructure support to a defined portion of an infrastructure technology.
• Deliver infrastructure services to support multi-functional business needs.
• Interact with business partners on tactical issues and coordinate with suppliers as needed.

Skills

Monitoring

Incident management

Change management

Collaboration

Written communication

On-call support

Job description

Kelly Science, Engineering, Technology & Telecom in Moline, IL is seeking an Infrastructure Support II for an onsite contract role. The incumbent will monitor, manage, report, collaborate, and triage changes to the IT infrastructure within established processes.

The position requires 5+ years of infrastructure experience, ability to handle on-call rotation, and strong communication to support daily operations and ongoing infrastructure delivery.