Infrastructure Operations & Onboarding Coordinator

Central Health; Austin (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Central Health in Austin, TX is seeking a Support Operations Specialist to provide essential administrative and operational support to the Infrastructure department. This role coordinates onboarding, training, and site moves, manages the work order system, and supports documentation and internal communications.

You will liaise with Facilities and vendors, maintain SOPs, and help with space planning while ensuring data accuracy and responsive service across Infrastructure functions.

Qualifications

• 1 year of administrative or operational support experience.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and track data.
• Familiarity with onboarding and training workflows.
• Knowledge of SOPs and process documentation.

Responsibilities

• Provide general administrative support to assist Infrastructure operations.
• Coordinate onboarding, site walkthroughs, and access to tools and documentation.
• Maintain and track operational data using logs and spreadsheets.
• Manage the Infrastructure Support Operations work order system and coordinate with Facilities and vendors.
• Draft internal communications and maintain SharePoint/intranet content.
• Support space planning input and documentation cleanup.
• Assist with move coordination and non-clinical requests across Infrastructure.

Skills

Organizational skills

Communication

MS Office Suite

SharePoint

Work order system

Data tracking

Onboarding

Space planning

Documentation

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Work order system

Job description

Central Health in Austin, TX is seeking a Support Operations Specialist to provide essential administrative and operational support to the Infrastructure department. This role coordinates onboarding, training, and site moves, manages the work order system, and supports documentation and internal communications.

You will liaise with Facilities and vendors, maintain SOPs, and help with space planning while ensuring data accuracy and responsive service across Infrastructure functions.