Infrastructure Engineer I: RSM & Endpoint Automation

McDonald's; Chicago (IL); Hybrid; USD 84,000 - 105,000; Full time

Benefits offered by this job

Bonus Eligible

Benefits Eligible

Health Insurance

Job summary

McDonald’s Global Technology is seeking an Engineer I for Restaurant Systems Management (RSM) within the GTIO team. The role focuses on engineering and development of restaurant device configuration, deployment automation, and integration with global enterprise systems.

You will set patterns, build dashboards, and support incident management across McDonald’s infrastructure. The position reports to the Senior Technical Product Manager and involves transforming infrastructure and operations

Qualifications

• Strong written and verbal communication skills.
• Ability to present facts and ideas clearly to senior stakeholders.
• Customer-centric mindset driving product development.
• Attention to detail and commitment to high-quality work.
• Experience with automation and scripting in IT infrastructure.

Responsibilities

• Create, maintain, and support software package standards and runbooks.
• Build dashboards and reports for endpoint management and deployments.
• Lead device configuration and health remediation efforts.
• Develop templates and samples for packaging and deployment.
• Provide incident management support for production issues.

Skills

Communication skills

Customer centricity

Attention to detail

Problem solving

Scripting

Tools

Tanium

Intune

Ansible

Python

PowerShell

Job description

McDonald’s Global Technology is seeking an Engineer I for Restaurant Systems Management (RSM) within the GTIO team. The role focuses on engineering and development of restaurant device configuration, deployment automation, and integration with global enterprise systems.

You will set patterns, build dashboards, and support incident management across McDonald’s infrastructure. The position reports to the Senior Technical Product Manager and involves transforming infrastructure and operations