Infrastructure Engineer - Azure Virtual Desktop / End User Computing

hcsc; Chicago (IL); On-site; USD 102,000 - 184,000; Full time

Job summary

Health Care Service Corporation is seeking a senior VDI engineer to improve the overall Virtual Desktop experience through automation and design. You will guide existing and future desktop virtualization architectures and roadmaps.

You will collaborate with Virtualization Engineering, Infrastructure Operations, and Infrastructure Service Management to build repeatable build-kits and accelerate deployments for prod and non-prod, while transitioning knowledge to Operations.

Qualifications

• Bachelor's Degree in IT or related field with 5+ years IT experience
• Or technical certification with 7 years IT experience
• Or 9 years Information Technology experience

Responsibilities

• Improve overall Virtual Desktop (VDI) experience through automation and design
• Provide guidance for desktop virtualization architectures and roadmaps
• Collaborate with Virtualization Engineering, Infrastructure Operations and Service Management teams
• Design and build repeatable patterns (build-kits) to speed deployment for prod and non-prod environments
• Transition knowledge to Infrastructure Operations

Skills

Azure Virtual Desktop

FSLogix

RemoteApp

Infrastructure Automation

ITIL v3

Communication skills

Problem solving

Cross-functional execution

Teamwork

Organized and detail oriented

Education

Bachelor's Degree in IT or related

Technical Certification

Tools

FSLogix

Azure Virtual Desktop components

RemoteApp

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This high-level employee will be responsible for improving the overall Virtual Desktop (VDI) experience through automation and design. You will provide guidance and plans for the existing and future desktop virtualization architectures and desktop virtualization roadmaps. This position is responsible for collaborating with Virtualization Engineering, Infrastructure Operations, and Infrastructure Service Management teams in the engineering and design area of responsibility; participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments; transitioning knowledge to Infrastructure Operations.

Required Job Qualifications

• Bachelors Degree and 5 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 7 year Information Technology experience OR 9 years Information Technology experience.
• Demonstrated hands‑on experience designing, building, configuring, operating, and supporting Microsoft Azure Virtual Desktop (AVD) environments.
• Experience configuring and managing AVD components including host pools, session hosts, workspaces, application groups, desktop assignments, scaling, and user access.
• Strong experience with FSLogix, including profile containers, configuration, storage integration, troubleshooting, and profile performance.
• Experience building and supporting Microsoft RemoteApp / AVD RemoteApp solutions for enterprise application delivery.
• Infrastructure Automation
• Operations Management
• ITIL v3
• IT standards, procedures, policies
• Ability to simplify & standardize complex concepts / processes
• Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
• Oral & written communications
• Problem solving / analytical skills, tools and techniques
• Supplier management
• Ability to prioritize and make trade‑off decisions
• Drive cross functional execution
• Adaptability and ability to introduce / manage change
• Teamwork and collaboration
• Organized and detail oriented
• Analytical and problem solving skills

Preferred Job Qualifications

• Bachelor's Degree (Computer Science, MIS, or related degrees).

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$102,000.00 - $184,300.00
Exact compensation may vary based on skills, experience, and location.