Infrastructure Engineer – Azure Virtual Desktop / End User Computing

Information Technology; Chicago (IL); On-site; USD 102,000 - 184,000; Full time

Job summary

HCSC is seeking an experienced IT professional to enhance the Azure Virtual Desktop (AVD) experience through automation and design. You will guide desktop virtualization architectures, roadmaps, and build-kits with Virtualization Engineering, Infrastructure Operations, and Service Management.

The role emphasizes hands-on work with AVD, Citrix workloads migration to Azure, FSLogix profiles, and automation tools such as Nerdio for AVD. Strong communication and ITIL practices are valued.

Qualifications

• Hands-on with Microsoft Azure Virtual Desktop environments and components.
• Experience with host pools, session hosts, workspaces and app groups.
• Proficient in FSLogix profile containers and performance tuning.
• Experience migrating Citrix workloads to AVD and RemoteApp delivery.
• Familiar with ITIL v3 practices and infrastructure automation.

Responsibilities

• Architect and implement Azure Virtual Desktop environments and roadmaps.
• Collaborate with Virtualization Engineering, Infra Operations, and Infra Service Management.
• Design and build repeatable build-kits to speed deployments for non-prod and prod.
• Transition knowledge to Infrastructure Operations.
• Support migration of Citrix workloads to Azure Virtual Desktop and optimize delivery.

Skills

Azure Virtual Desktop

FSLogix

Automation

ITIL v3

Citrix XenDesktop

Citrix XenApp

Nerdio for AVD

Education

Bachelor's degree in IT

Technical Certification

Tools

Citrix XenDesktop

Citrix XenApp

Nerdio for AVD

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This high-level employee will be responsible for improving the overall Virtual Desktop (VDI) experience through automation and design. You will provide guidance and plans for the existing and future desktop virtualization architectures and desktop virtualization roadmaps. This position is responsible for collaborating with Virtualization Engineering, Infrastructure Operations, and Infrastructure Service Management teams in the engineering and design area of responsibility; participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments; transitioning knowledge to Infrastructure Operations. The ideal candidate will have hands-on experience building and operating Azure Virtual Desktop environments and a strong understanding of Microsoft Windows, Azure infrastructure, identity, networking, application delivery, and infrastructure automation. Experience with Citrix XenDesktop and XenApp, particularly supporting or migrating traditional Citrix workloads to Azure Virtual Desktop, is highly beneficial. Experience with Nerdio for AVD deployment, management, optimization, and automation is also preferred.

Required Job Qualifications:

• Bachelors Degree and 5 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 7 year Information Technology experience OR 9 years Information Technology experience.
• Demonstrated hands-on experience designing, building, configuring, operating, and supporting Microsoft Azure Virtual Desktop (AVD) environments.
• Experience configuring and managing AVD components including host pools, session hosts, workspaces, application groups, desktop assignments, scaling, and user access.
• Strong experience with FSLogix, including profile containers, configuration, storage integration, troubleshooting, and profile performance.
• Experience building and supporting Microsoft RemoteApp / AVD RemoteApp solutions for enterprise application delivery.
• Infrastructure Automation
• Operations Management
• ITIL v3
• IT standards, procedures, policies
• Ability to simplify & standardize complex concepts / processes
• Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
• Oral & written communications
• Problem solving / analytical skills, tools and techniques
• Supplier management
• Ability to prioritize and make trade-off decisions
• Drive cross functional execution
• Adaptability and ability to introduce / manage change
• Teamwork and collaboration
• Organized and detail oriented
• Analytical and problem solving skills

Preferred Job Qualifications:

• Bachelor’s Degree (Computer Science, MIS, or related degrees).

Compensation: $102,000.00 - $184,300.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards