Infra & AI Automation Engineer — Remote-Ready

New Relic, Inc.; Chicago (IL); Hybrid; USD 95,000 - 119,000; Full time

Benefits offered by this job

Healthcare benefits

Dental benefits

Vision benefits

401(k) with match

Flexible time off

Paid holidays

Job summary

New Relic, Inc. seeks an Infrastructure Engineer to join IT Engineering, focusing on network infrastructure and enterprise AI enablement. You will build and operate global networks and deploy AI tools, taking ownership of automation, scalability, and reliability.

Collaborate with Security, Compliance, Facilities, IT Support, and Engineering to shape roadmaps, write documentation, and lead projects with room to grow into leadership roles.

Qualifications

• 2 years of experience in network, infrastructure, or IT engineering.
• Strong networking knowledge and troubleshooting skills.
• Hands-on experience with Meraki or comparable enterprise network infrastructure.
• Experience with ISPs and carriers, including circuit management.
• Hands-on experience with enterprise AI or LLM platforms (Gemini, Claude or similar).
• Proficiency in scripting languages and REST APIs.
• Understanding of data security principles in AI usage.
• Clear written and verbal communication.
• Ability to work independently and collaboratively across teams.

Responsibilities

• Own and improve core network infrastructure across global offices and AI platform governance.
• Design, deploy, and manage Meraki infrastructure and troubleshoot network issues.
• Manage ISP relationships, circuit procurement, renewals, SLAs, and outages.
• Plan office network builds, moves, and refreshes with Facilities and Security.
• Deploy AI platforms and build AI-powered automations to reduce manual work.
• Build integrations and automation using scripts and APIs.
• Participate in global on-call rotation and act as escalation point.

Skills

TCP/IP networking

Meraki management

Scripting (Python, Bash, JS)

AI platform administration

Incident response & on-call

Tools

Meraki Dashboard

Cloudflare Zero Trust

VPN

REST APIs

Terraform/Ansible

Job description

New Relic, Inc. seeks an Infrastructure Engineer to join IT Engineering, focusing on network infrastructure and enterprise AI enablement. You will build and operate global networks and deploy AI tools, taking ownership of automation, scalability, and reliability.

Collaborate with Security, Compliance, Facilities, IT Support, and Engineering to shape roadmaps, write documentation, and lead projects with room to grow into leadership roles.