Information Technology Technician I - Lab/Area Microcomputer Support (Temporary)

Los Rios Community College District; Sacramento (CA); On-site; USD 52,000 - 65,000; Full time

Job summary

Los Rios Community College District is seeking an experienced technician to oversee computer assets and provide technical support for faculty, staff, and students. The role includes diagnosing hardware and software issues, assisting with lab operations, and ensuring lab systems run smoothly.

The ideal candidate has an Associate degree in computer sciences and relevant experience, with education from an accredited institution.

Qualifications

• Associate degree in computer sciences or closely related field with related experience.
• Education must be from an accredited institution.

Responsibilities

• Track and manage computer assets; serve as a technical consultant to faculty, staff, and students.
• Troubleshoot, diagnose, and repair hardware and software to maintain operation.
• Assist students and instructors with hardware, software, and lab procedures.
• Install and support lab hardware/software and maintain lab system integrity.

Skills

Troubleshooting hardware

Technical support

Lab assistance

Education

Associate degree in computer sciences

Job description

Position Summary

This is an experienced technician. Under some supervision, incumbents perform a variety of technical/operational/instructional.

For a detailed job description for this temporary posting.

Typical Duties

Tracks and manages computer assets; serves as a technical consultant to faculty, staff, and students; and assists faculty, staff, and students with hardware, software, and/or operational problem reporting. Troubleshoots, diagnoses, and repairs hardware and software problems to provide continued operation. Assists students with appropriate procedures; aids instructors by assisting students with basic concept understanding and skill acquisition; and consults with faculty and staff regarding desktop hardware, software, and lab design and operation. Installs and supports hardware and software in the environment of a lab or other designated area; maintains system operation in the lab; and works with IT Specialists to maintain college and lab systems integrity. Performs related duties as required.

Minimum Qualifications

EXPERIENCE/EDUCATION: An Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) and one years' experience directly related to job duties; OR, two years' experience directly related to job duties; OR, a combination of training and/or experience totaling four years that is likely to have provided the required level of knowledge and abilities.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement:One year of education is equal to 30 semester units.)

Education must be from an accredited institution.