Information Technology Help Desk

StevenDouglas; Boca Raton (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

A technology services company is seeking an IT Support Technician in Boca Raton to assist in the migration of Windows laptops between Microsoft tenants. The ideal candidate will be hands-on and provide support for device setup, user issues, and identity access during this migration. Expertise with Entra ID (Azure AD) and SSO troubleshooting is essential. This role demands experience in IT support and comfort with onsite work every day.

Qualifications

• Prior experience on an IT support / helpdesk team.
• Working knowledge of Entra ID (Azure AD) and SSO.
• Strong Windows laptop and hardware support experience.

Responsibilities

• Migrate Windows laptops between Microsoft tenants.
• Re-enroll devices in Microsoft Entra ID (Azure AD).
• Support SSO setup and troubleshooting.
• Configure, re-image, and troubleshoot laptops.
• Assist users with Microsoft 365 access issues.

Skills

IT support / helpdesk experience

Knowledge of Entra ID (Azure AD)

SSO troubleshooting

Windows laptop hardware support

Job description

Overview

Contract IT Support Technician needed to support the migration of Windows laptops from one Microsoft tenant to another. This is a hands-on, onsite role focused on device setup, user support, and identity access during migration.

Responsibilities

• Migrate Windows laptops between Microsoft tenants
• Re-enroll devices in Microsoft Entra ID (Azure AD)
• Support SSO setup and troubleshooting
• Configure, re-image, and troubleshoot laptops
• Assist users with Microsoft 365 access issues

Requirements

• Prior experience on an IT support / helpdesk team
• Working knowledge of Entra ID (Azure AD) and SSO
• Strong Windows laptop and hardware support experience
• Comfortable working onsite every day in Boca Raton