Information Technology Support Specialist

MANTEGIES; Honolulu (HI); Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking an Information Technology Support Specialist to join their remote team. This role involves providing essential technical support and troubleshooting desktop computers, ensuring clients receive top-notch assistance. The ideal candidate will possess strong problem-solving skills and the ability to work independently. With a focus on delivering practical solutions, this position offers a unique opportunity to contribute to a company that partners with startups and small businesses, driving profitability through effective IT strategies. Join a dynamic environment where your expertise can make a real impact!

Qualifications

• Strong problem-solving abilities and independent work skills.
• Experience in help desk support and troubleshooting desktop computers.

Responsibilities

• Provide technical support and troubleshooting for desktop computers.
• Assist with help desk support on a day-to-day basis.

Skills

Technical Support

Troubleshooting

Desktop Computers

Help Desk Support

Problem-solving

Network Security Protocols

Education

Bachelor's degree in Information Technology

Job description

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Mantegies is a strategic partner for startups, small, and medium businesses, focusing on marketing, HR, finance, and legal aspects to drive profitability. The company offers customized strategies and practical execution to deliver tangible results for its clients.

Role Description

This is a full-time remote role for an Information Technology Support Specialist at Mantegies. The specialist will be responsible for providing technical support, troubleshooting desktop computers, and help desk support on a day-to-day basis.

Qualifications

• Technical Support and Troubleshooting skills
• Desktop Computers and Information Technology knowledge
• Experience in Help Desk Support
• Strong problem-solving abilities
• Ability to work independently and remotely
• Knowledge of network security protocols is a plus
• Bachelor's degree in Information Technology or related field

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Business Consulting and Services

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