Information Technology Support Engineer

Merge IT; Chesterfield (MO); On-site; USD 30,307 - 34,440; Full time

Job summary

An IT services company in Chesterfield, MO is looking for an IT Support Engineer for a contract position. Responsibilities include performing technical work activities, providing customer service, and documenting completed tasks. The ideal candidate should have proven experience in IT Desktop Service environments and excellent interpersonal skills. This role offers a pay range of $22-25/hr with the possibility of extension or permanent hire based on performance.

Qualifications

• Proven experience in an IT Desktop Service environment.
• Ability to follow instructions and procedures.
• Demonstrates organized approach to work.

Responsibilities

• Perform technical work activities to meet business needs.
• Document and report on work completed.
• Provide customer service to ensure consistent experience.

Skills

Customer service

Technical work activities

Adaptability

Interpersonal skills

Job description

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This range is provided by Merge IT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $25.00/hr

Our enterprise-level client in Chesterfield, MO, is seeking to add an IT Support Engineer. Please see below for full details:

Job Notes:

• 3-6+ month contract / extendable and perm possible with good performance.
• Onsite in Chesterfield, MO
• Drug & Background check required.

Pay Rate: $22-25 w2 per hour

Main Responsibilities:

1. Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
2. Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
3. Document and report on work completed to ensure compliance with Company and Customer Procedures.
4. Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately.
5. Provide customer service to internal and external customers to ensure a consistent experience.
6. Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.

The Ideal Candidate:

1. Able to follow instructions and procedures.
2. Proven experience in IT Desktop Service environment.
3. Uses information systems, technology functions, and applications in line with IT industry standards as appropriate to the role.
4. Demonstrates an organized approach to work.
5. Demonstrates customer service abilities.
6. Routine administrative skills.
7. Good interpersonal skills, basic literacy, and numeracy skills.
8. Demonstrates awareness of health and safety at work.

Why Choose Merge IT?

We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka ‘Big Name’ - think big banks, big pharma, etc.).

Merge IT is an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.

Seniority level

Associate

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting