INFORMATION TECHNOLOGY SUPERVISOR II

California Department of Social Services; Sacramento (CA); Hybrid; USD 95.000 - 127.000; Vollzeit

Zusammenfassung

California Department of Social Services is seeking an Enterprise Systems and Support Supervisor in Sacramento, offering hybrid telework and a permanent full-time role. The position leads a team to deliver technology solutions that support the department’s mission to serve vulnerable Californians.

Responsibilities include prioritizing work with ISD and program leadership, governance for data management, and cost monitoring of solutions to avoid disruptions.

Qualifikationen

• Directs and sets the vision for the team.
• Manages the day-to-day workload of the team, removing impediments and ensuring timely decisions and staff accountability.
• Works with technical leads and architects to establish long-term solutions, and governance for data management and operations.

Aufgaben

• Directs and sets the vision for the team. Collaborates with ISD and program leadership to set priorities for delivery.
• Manages day-to-day workload, removing impediments and ensuring timely decisions and staff accountability.
• Works with technical leads to establish long-term solutions and governance for data management and operations.
• Oversees licensing and cost monitoring of ISD solutions, ensuring funding to avoid service disruption.
• Develops road maps and metrics to track progress toward project goals and operations responsibilities.
• Coaches and develops staff, maintains a collaborative culture.

Jobbeschreibung

Job Code #: JC-535298 Position #(s): 800-771-1404-003 Working Title: Enterprise Systems and Support Supervisor Classification: INFORMATION TECHNOLOGY SUPERVISOR II $8,504.00 - $11,395.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time

Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

If you have a passion to be a part of a team that works to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families then is this is the place for you!

• Directs and sets the vision for the team. Collaborates with ISD and program leadership to set priorities for team’s delivery to achieve solutions and strategic goals. Works closely with project managers, technical supervisors to plan and deliver and support technologies solutions to support CDSS’s mission.
• Manages the day-to-day workload of the team, working to remove impediments and ensuring timely decision making and staff accountability. Ensures that staff comply with departmental policies, procedures, and best practices.
• Works closely with the technical leads and architects to establish and support long-term organizational solutions- and technology policies and procedures. Supports the development of appropriate governance strategies for solutions and data management and operations activities.
• Oversees licensing and cost monitoring of the ISD solutions, developing strategies to proactively ensure appropriate funding and usage to avoid service disruption.
• Develops road maps and metrics to track progress toward project goals and overall solutions and operations responsibilities.
• Coaches and develops staff, promotes a collaborative environment, and maintains good culture across the team.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Statement of Qualifications must be no more than one page in length (Letter size), size 12-point Arial font. 1 inch margins, 1 Describe a situation when you managed or resolved a major issue in a system you managed. Please include the root cause, how you identified it, how you coordinated with staff and stakeholders and changes you made to prevent recurrence. 2 Describe a situation where you addressed a performance gap or skill gap in a staff member on your team. Explain the steps you took, how you communicated expectations, how you measured progress, and the final outcome.

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.