ANALYST I

California Department of Social Services; Sacramento (CA); Hybrid; USD 43,000 - 70,000; Full time

Job summary

The California Department of Social Services is seeking a Security System Section Analyst in Sacramento County. The Analyst I provides support for access control, visitor management, video surveillance, and emergency alert platforms within the Security Systems Section.

The position requires coordinating security services, assisting with contract management, and maintaining documentation while delivering professional customer service. This is a permanent, full-time role with hybrid telework.

Responsibilities

• Assist with the operation and upkeep of security systems incl. access control and video surveillance.
• Support system monitoring, updates, troubleshooting, and documentation.
• Coordinate armed and unarmed security services and assist with contract management.
• Respond to emergency incidents and provide timely customer service.

Job description

Position Details

Working Title: Security System Section Analyst

Classification: ANALYST I

• $3,861.00 - $4,839.00 A
• $4,181.00 - $5,233.00 B
• $5,014.00 - $6,276.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

The Management and Staff Services Branch provides administrative support and the highest quality of customer service in an efficient, professional, and dependable manner to CDSS management and staff to enable them to support the people of California experiencing need.

It is the Security Systems Section's mission to ensure the physical safekeeping of all COSS employees, visitors, contractors, vendors, and Department physical assets. We are committed to delivering quality services, which includes but is not limited to providing physical access to COSS work locations, coordinating physical security services, and responding to security related incidents. Furthermore, we are dedicated to harboring a safe and secure environment which encourages growing strong professional relationships, promotes diversity, equity and inclusion, and strives to reduce crime.

CDSS Guiding Principles

• Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
• Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
• Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.
• Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
• Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description and Duties

Under the direct supervision of the Supervisor I, the Analyst I provides support to the Security Systems Section. The Analyst I assists with the daily operation and upkeep of the Department’s physical security systems, including access control, visitor management, video surveillance, and emergency alert platforms. The incumbent supports system monitoring, updates, troubleshooting, and documentation, and helps ensure these proprietary systems function reliably and align with departmental standards. The Analyst I also contributes to the Department’s Security and Crime Prevention Program by coordinating armed and unarmed security services, assisting with contract management, reviewing incident information, and supporting policy and procedure updates. The incumbent is expected to deliver timely, professional customer service, follow through on assignments, and work collaboratively with internal and external customers.

Incumbent must be prepared to respond promptly to emergency incidents, and be willing to respond by mobile phone outside of normal business hours on occasion.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey.

Special Requirements

Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

The Statement of Qualifications (SOQ) will allow an applicant to present relevant experience, education, abilities, and knowledge as it relates to this position. The SOQ must follow the criteria below to be considered:

• Applicant’s full name and Job Control Number must be listed at the top of the SOQ.
• Font must be Arial 12-Point.
• Single-Spaced, 1” margins.
• Not to exceed two pages.
• Copy and paste questions into the SOQ, and answer the questions in numerical order.
• Describe your experience using and/or supporting technical systems or databases.
• Provide an example of a time you demonstrated strong customer service or communication skills while assisting staff or resolving an issue.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Application Deadline

Final Filing Date: 10/22/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Required Application Package Documents

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Drug-Free Workplace

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.