DISABILITY EVALUATION SERVICES ADMINISTRATOR I

State of California; California; Hybrid; USD 80,000 - 99,000; Full time

Benefits offered by this job

Medical coverage

CalPERS pension

Two weeks paid vacation

Two weeks paid sick leave

Two Professional Development Days

Personal Holiday

Parking program

Job summary

The State of California invites applications for the Team Manager Disability Evaluation Services Administrator I role in Covina, CA. This position directs a team of Disability Evaluation Analysts, Medical Consultants and support staff handling complex disability claims. It monitors workload, quality and production while aligning with program policies. Hybrid option may apply, residency in CA required.

Qualifications

• Desirable qualifications include initiative, good judgment, and timely decision-making with positive working relationships.
• Ability to plan, organize, communicate, adapt to changing priorities, and meet deadlines.
• Excellent analytical skills with ability to work independently and identify improvement opportunities.
• Experience leading large meetings and presenting written recommendations to stakeholders.
• Experience coaching, mentoring, and leading teams.
• Willingness to learn CDSS organization, programs, architecture, and processes.
• Strong knowledge of business process improvement and project management techniques.
• Experience gathering and analyzing business, functional, and technical requirements.
• Proficiency with Microsoft Office, MS Teams, SharePoint, and data visualization.

Responsibilities

• Plan, organize, and direct the activities and workload of the team.
• Coordinate team production quality, workflow, and decisions.
• Model Management Competencies for successful performance in CDSS management.
• Lead meetings and communicate effectively with stakeholders at all levels.

Skills

Initiative

Decision making

Planning

Analytical skills

Leadership

Communication

CDSS knowledge

PM skills

Requirements analysis

MS Office

SharePoint

Data visualization

Tools

Microsoft Office Suite

MS Teams

SharePoint

Data Visualization tools

Job description

TEAM MANAGER DISABILITY EVALUATION SERVICES ADMINISTRATOR I

$7,172.00 - $8,910.00 per Month

Final Filing Date: 10/23/2026

Under the direction of the Case Adjudication Bureau Chief (CABC) (DESA II) or State Programs Branch Chief, the Team Manager (TM) plans, organizes and directs the activities and workload of a team comprised of Disability Evaluation Analysts (DEAs), Medical Consultants (MCs) and support staff, engaged in the adjudication of disability claims for benefits under the Social Security, Supplemental Security Income, and/or Medi-Cal programs. Cases are of a highly complex nature and require a working understanding of the disability program’s policies and regulations. The incumbent coordinates the quantity and quality of team production and participates in the decision-making process regarding team endeavors related to the team's quality, workflow, and production. The TM is expected to model Management Competencies in this position. Management Competencies are skills, knowledge, and abilities, which have been identified for successful performance in CDSS managers. The emphasis at this first-level of management is on human and technical skills.

Working Conditions

This position is located at the Covina Branch, in Covina, CA 91723.

This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with Executive Order N-22-25 the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. The successful candidate must reside in California at the time of appointment. Proof of California residency may be required.

Please note: Regular commute is not compensable.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Minimum Requirements

Minimum requirements can be found in the Class Specification.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Application Requirements (Mandatory)

• A Statement of Qualifications (SOQ) as part of their application.
• Employment history on the application form (STD 678).
• Fingerprints for federal background check.
• Official transcripts if selected.
• Proof of California residency if not presently residing in California.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

CDSS Guiding Principles Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS. Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services. Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life. Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved. Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Desirable Qualifications

• Ability to exercise initiative, good judgment, honesty, and make timely decisions while maintaining positive and trusting working relationships.
• Ability to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines.
• Excellent analytical skills with demonstrated ability to work independently, think logically and creatively, apply a range of analytical and research tools, identify gaps and opportunities for improvement, make sound recommendations, and develop business requirements based on the recommendations.
• Experience leading large meetings and using strong verbal and written communication skills to present information to all levels of stakeholders, including management, business and technology staff, and solution partners, to prepare and present written recommendations, and to report project information accurately and timely.
• Experience working in a team environment, as a coach, mentor, and in a leadership capacity.
• Knowledge and understanding or willingness and ability to learn CDSS organization, business program areas, technology architecture, and processes.
• Strong working knowledge and experience in business process improvement and project management technical skills.
• Experience gathering, identifying, and analyzing business, functional, and technical system requirements.
• Experience using Microsoft Office Suite, MS Teams, and SharePoint, and data visualization.

Benefits

The State of California has a generous benefits package that includes:

• Medical coverage.
• CalPERS pension upon retirement.
• Two weeks paid vacation per year.
• Two weeks paid sick leave per year.
• Two paid Professional Development Days.
• One paid Personal Holiday.
• Pre-tax parking fee program.

Transportation Reimbursement:

• Public transit (mass transit) passes. 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
• 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

For reasonable accommodations, direct requests to the interview scheduler at the time the interview is being scheduled, or contact the Department's EEO Office.

EEO Contact:

• EEO Office
• [phone]
• [e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process. To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement: CalCareers Exam/Assessment Search.

Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: [e-mail].

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.