Information Technology Specialist 2

State Police, Division of; City of Albany (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The State Police, Division of IT is seeking an Information Technology Specialist 2 to deliver technology support for assigned Troop assets. The role includes application support for systems like Microsoft Office and TraCS, plus vehicle platform support for tablets and CAD systems.

Responsibilities also cover network troubleshooting and oversight of new technology implementation and testing to ensure reliable operations for state police activities.

Qualifications

• Bachelor's degree with 15 CS credits or an equivalent degree with 60 credits total including CS.
• At least two years IT experience; one year if only CS-related degree.
• IT certifications are preferred but not required.

Responsibilities

• Provides technology support to State Police assets within an assigned Troop.
• Supports applications such as Microsoft Office and TraCS; assists with vehicle platforms including tablets and CAD systems.
• Troubleshoots networks and oversees new technology implementation and testing.

Skills

IT experience

Problem solving

Communication

Education

Bachelor's degree with 15 CS credits

60 credits including 15 CS

Two years IT experience

IT certifications preferred

Job description

The Information Technology Specialist 2 provides technology support and services to State Police assets within an assigned Troop, reporting to the Technical Sergeant Communications. The role encompasses application support for systems like Microsoft Office and TraCS, vehicle platform support including tablets and CAD systems, network troubleshooting, and oversight of new technology implementation and testing.

Key qualifications

• Bachelor's degree with 15 semester credit hours in computer science, OR bachelor's degree and one year of professional IT experience
• Completion of 60 semester credit hours including 15 in computer science plus one year of IT experience
• Two years of professional experience in information technology
• Relevant IT certifications preferred