Information Technology Specialist 2

New York State Police; Latham (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

The Information Technology Specialist 2, SG-18 is assigned to the respective Troop Communications section and provides technology and support services to State Police assets within their Troop. It reports to the Technical Sergeant Communications.

Responsibilities include app and vehicle platform support, network troubleshooting, training, documentation, and coordination with BISU. Candidates should meet the stated IT education/experience requirements and may be considered for relevant IT

Qualifications

• Bachelor's degree with CS credits or equivalent.
• One year of IT experience with a Bachelor's in any field qualifies.
• Two years of IT experience also qualifies; IT certs may help.

Responsibilities

• Provide technology and support services to State Police assets within the Troop.
• Application and vehicle platform support (Tablets, AVL, CAD, LPR).
• Technology system support (ATAK, Livescan, Interview Room Recording, Axon cameras).
• Network troubleshooting and cable maintenance; station phone systems.
• Cellular and RSA Token support; training and recordkeeping.

Skills

IT support

Network troubleshooting

Documentation

Security procedures

Vendor coordination

Education

Bachelor's degree in CS

Bachelor's degree in any field + 1 year IT experience

60 credit hours incl. CS + 1 year IT

Two years IT experience

Tools

Citrix

TraCS

SJS/Niche

ATAK

Livescan

Axon Body Worn Cameras

Job description

Duties Description

The Information Technology Specialist 2, SG-18 assigned to the respective Troop Communication section will provide technology and support services to State Police assets within their assigned Troop. This position will report to the Technical Sergeant Communications.

Description

The Information Technology Specialist 2, SG-18 assigned to the respective Troop Communication section will provide technology and support services to State Police assets within their assigned Troop. This position will report to the Technical Sergeant Communications.

Duties

• Application support to include, but not limited to: Microsoft Office, TraCS, SJS/Niche, Citrix, Evidence.com and eJustice.
• Vehicle platform support to include: Tablets, AVL, County CAD systems and LPR.
• Technology system support to include: ATAK, Livescan, Interview Room Recording Systems and Axon Body Worn Cameras.
• Network support and troubleshooting, wire and cable maintenance.
• Station telephone system support and troubleshooting / install troubleshoot ADT telephones.
• Cellular phone and RSA Token support (iPhone/Android).
• Provide training and operational aids.
• Inventory database maintenance and recordkeeping.
• Testing, assessment, and implementation of new technologies.
• Oversee and work with service vendors.
• Mobile Command Vehicle (MCV) operation at planned events and IT systems maintenance.
• Mobile/Portable radio programming.
• Work with Business Integration Services Unit (BISU) to analyze, impact of implementing new systems in State to be utilized by Members.
• Participate in testing new software and hardware, including working with vendors and consultants.
• Assists enforcement of agency information security procedures and protocols, including notifying BISU, agency Information Security Office (ISO) of any misuse or security breaches.
• Performance of these duties may require unscheduled, overtime including evenings and weekends as operational needs dictate.

Qualifications

• Bachelor's degree or higher level degree including or supplemented by 15 semester credit hours in computer science;
• OR
• A Bachelor's or higher level degree in any field and one year of professional experience in information technology;
• OR
• Completion of 60 semester credit hours in any field, including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology;
• OR
• Two years of professional experience in information technology.
• Preference may be given to candidates who possess relevant IT certifications.

Minimum qualifications must be met by the closing date of the posting.

Additional Comments

Résumés will be evaluated to determine whether candidates will proceed to the interview phase of the process.

The New York State Police will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of the New York State Police not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

The New York State Police values a diverse and inclusive workforce where the unique skills of all employees are valued in support of the mission of the Division. Qualified candidates are considered for employment without the regard to age, race, color, religion, gender identity and expression, disability, national origin, gender, sexual orientation, military or veteran status or any other characteristic protected by law. The New York State Police is an equal opportunity/affirmative action employer that accept all applications from a wide range of candidates.

The New York State Police complies with federal and state laws and makes reasonable accommodations for qualified individuals with disabilities and/or sincerely held religious belief. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Division Personnel Office at [phone] or [e-mail].