IT Support Tech II — Public Safety IT & SQL Expert

Ohio Department of Public Safety; Columbus (OH); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Free Parking

Free Onsite Gym and Walking Path

Daycare On-site

Cafeteria On-site

Job summary

Ohio Department of Public Safety in Columbus, OH is seeking an Information Technologist 2 to provide Tier II maintenance and documentation support for law enforcement IT systems. Under supervision, you will work with IT specialists to enhance infrastructure, software, and databases in line with standards.

You will troubleshoot with end users, inspect databases with Microsoft tools, and handle installation and configuration of desktop software and hardware.

Qualifications

• Completion of associate core program in computer science or information systems.
• 12 months combined work experience as specified by the agency position description & job posting.
• 18 months combined work experience in IT-related areas or equivalent.

Responsibilities

• Provide Tier II maintenance and documentation support to IT users and specialists.
• Guide end users through troubleshooting procedures using diagnostic techniques.
• Use software tools to inspect databases and ensure standards compliance.
• Install and configure desktop software and hardware.

Skills

Information Technology

Microsoft Windows

Education

Associate degree or equivalent in CS/IS

Tools

SQL (SQL Server Management Tools)

Microsoft Windows

Job description

Ohio Department of Public Safety in Columbus, OH is seeking an Information Technologist 2 to provide Tier II maintenance and documentation support for law enforcement IT systems. Under supervision, you will work with IT specialists to enhance infrastructure, software, and databases in line with standards.

You will troubleshoot with end users, inspect databases with Microsoft tools, and handle installation and configuration of desktop software and hardware.