IT Specialist II

Troy University

Troy (AL)

On-site

USD 55,000 - 70,000

Full time

14 days+

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Job summary

Troy University in Troy, Alabama, is seeking an IT Specialist II to join the Information Technology team. The position involves installing, troubleshooting, repairing, and maintaining hardware, and delivering advanced software support in a fast-paced environment.

Ideal candidates will have a Bachelor’s degree in a related field or 3–5 years of relevant experience, with some evenings/weekends as needed. This is a full-time, salaried role based at Troy – T01.

Qualifications

Bachelor’s degree in a related field OR 3-5 years of related work experience.

Responsibilities

Install, troubleshoot, repair and maintain hardware.
Provide advanced software application support.
Complete helpdesk requests in a timely manner in a fast-paced environment.

Skills

Helpdesk support

Hardware troubleshooting

Software installation

Customer service

Time management

Education

Bachelor’s degree in a related field

Job description

Position Details

Posting Number: SF2555P
Title: IT Specialist II
Employment Type: Professional/Salaried
Department: Information Technology – Troy
Division: Finance and Administration
Campus: Troy
Work Status: Full-Time (FT)
Location: Troy – T01
Work Hours: Standard office hours, with some evening and weekend work required as needed.
Driving: Driving may be necessary but is not a primary responsibility.
Posting Date: 07/10/2026
Open Until Filled: Yes

Job Summary

The Information Technology Specialist II position in Information Technology is responsible for installing, troubleshooting, repairing and maintaining hardware; providing advanced support for a wide variety of software applications; and completing helpdesk requests in a timely manner in a fast-paced environment.

Minimum Qualifications