Information Technology Specialist

TRS Staffing Solutions; Lebanon (IN); On-site; USD 55,000 - 78,000; Full time

Job summary

TRS Staffing Solutions is seeking an experienced IT Specialist to provide technical support and maintain IT systems for a large-scale industrial/project site in Lebanon, Indiana. The role covers troubleshooting hardware and software issues, end-user support, and ensuring reliable IT operations across the project environment.

The ideal candidate has 2+ years in IT support or systems administration, knowledge of Windows OS and Microsoft 365, and a focus on security compliance within an industrial

Qualifications

• Strong customer service, communication, and problem-solving skills.
• Ability to work independently in a dynamic project environment.
• Experience in IT support, desktop support, or systems administration.

Responsibilities

• Provide desktop, laptop, mobile device and peripheral support to end users.
• Install, configure, and maintain hardware, software, and operating systems.
• Troubleshoot network, connectivity, and system performance issues.
• Manage user accounts, permissions, and access requests.
• Support Microsoft Office 365 and other business applications.
• Coordinate with vendors and internal IT teams on system upgrades and issue resolution.
• Maintain IT inventory, documentation, and asset tracking records.
• Follow company cybersecurity policies and ensure compliance with IT standards.

Skills

Customer service

Communication

Problem-solving

Education

Associate's or Bachelor's in IT/CS

Tools

Microsoft 365

Job description

Our client is proud to design and build projects and careers. They are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in their personnel, and helps them develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in.

TRS Staffing is seeking an experienced IT Specialist to provide technical support and maintain IT systems for a large-scale industrial/project site in Lebanon, Indiana. This role is responsible for troubleshooting hardware and software issues, supporting end users, maintaining network connectivity, and ensuring reliable IT operations across the project environment.

Key Responsibilities:

• Provide desktop, laptop, mobile device, and peripheral support to end users.
• Install, configure, and maintain hardware, software, and operating systems.
• Troubleshoot network, connectivity, and system performance issues.
• Manage user accounts, permissions, and access requests.
• Support Microsoft Office 365 and other business applications.
• Coordinate with vendors and internal IT teams on system upgrades and issue resolution.
• Maintain IT inventory, documentation, and asset tracking records.
• Follow company cybersecurity policies and ensure compliance with IT standards.

Qualifications:

• Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
• 2+ years of IT support, desktop support, or systems administration experience.
• Knowledge of Windows operating systems, Microsoft 365, networking fundamentals, and troubleshooting methodologies.
• Strong customer service, communication, and problem-solving skills.
• Ability to work independently and support a dynamic project environment.

Preferred Qualifications:

• CompTIA A+, Network+, or other relevant IT certifications.
• Experience supporting engineering, construction, manufacturing, or industrial environments.