Information Technology Specialist

Qual IT Resources; Chicago (IL); On-site; USD 28,000 - 50,000; Full time

Job summary

Qual IT Resources is seeking an onsite helper desk contractor for a 6-month engagement in Chicago. The role requires US citizenship and no special technical skills beyond the ability to start a Teams meeting and share your screen to assist remote teams.

You will build shopfloor PCs using USB images, deploy machines, and support printer and application migrations. Daily end-user desktop support and compliance activities are part of the role.

Qualifications

• No specific technical skills required beyond ability to start Teams meeting and screen share.

Responsibilities

• Build shopfloor PCs using USB image (over 130 across all 3 sites).
• Participate in shopfloor planning discussions.
• Deploy shopfloor machines in accordance with the plan.
• Provide hand-and-feet support for remote teams, including connecting laptops to network devices for remote configuration, to firewall(s), and to compute switches.
• Assist with printer migration by updating print drivers on PCs and troubleshooting.
• Assist with application migration by updating PCs to connect to new applications.
• Provide day-to-day end-user desktop support, including troubleshooting issues, implementing solutions, and implementing standard application installations.
• Support technical PC and standard user process activities related to physical security and other compliance requirements.

Job description

This is an onsite 6 month contract with potential to extend. MUST BE US CITIZEN

(No technical skills required for hand and feet support other than ability to start teams meeting and screen share)

• Build shopfloor PCs using USB image (over 130 across all 3 sites)
• Participate in shopfloor planning discussions
• Deploy shopfloor machines in accordance with agreed plan
• Provide “hand and feet” support for remote teams, to include
• Connecting laptop to network devices for remote configuration
• Connecting laptop to firewall(s) for remote configuration
• Connecting laptop to compute switches for remote configuration

• Assist with printer migration by updating print drivers on PCs and troubleshooting
• Assist with application migration by updating PCs to connect to new applications
• Provide day-to-day end-user desktop support as needed, including troubleshooting issues, implementing solutions, and performing standard application installations.
• Support technical PC and standard user process activities associated with physical security and other compliance requirements.