Information Technology Associate (Junior) - US Navy

TLN Worldwide Enterprises, Inc; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

TLN Worldwide Enterprises, Inc is seeking an Information Technology Associate (Junior) in the United States to provide foundational technical support for Navy information systems. The role includes maintaining system functionality, assisting users, and ensuring compliance with DoD cybersecurity standards. Responsibilities involve hardware/software maintenance, technical troubleshooting, and network support. Candidates should have a Bachelor’s degree in IT or relevant experience. This position plays a crucial role in supporting mission-critical Navy systems.

Qualifications

• Bachelor’s degree in IT or related field or 3+ years of relevant experience.
• Basic knowledge of computer systems and operating systems.
• Ability to obtain and maintain DoD 8570 certification (e.g., Security+).

Responsibilities

• Assist in installation, configuration, and maintenance of computer hardware and software.
• Diagnose and resolve basic hardware, software, and connectivity issues.
• Maintain accurate documentation of system configurations, issues, and resolutions.

Skills

Basic knowledge of computer systems

Networking fundamentals

Troubleshooting techniques

Education

Bachelor’s degree in IT or related field or 3+ years of relevant experience

Job description

Description

The Information Technology Associate (Junior) provides foundational technical support for Navy information systems, networks, and end-user environments. This role assists in maintaining system functionality, supporting users, and ensuring compliance with Department of Defense (DoD) cybersecurity standards. The position operates within a structured team environment and contributes to daily IT operations supporting mission-critical Navy systems.

Key Responsibilities

System Support & Maintenance

• Assist in the installation, configuration, and maintenance of computer hardware, software, and peripheral devices
• Support routine system updates, patches, and maintenance activities
• Monitor system performance and report irregularities or issues

Technical Troubleshooting & User Support

• Diagnose and resolve basic hardware, software, and connectivity issues
• Provide technical assistance to users, including account support and system access troubleshooting
• Support onboarding/offboarding activities, including account provisioning and device setup

Network & Infrastructure Support

• Assist with basic network configuration and connectivity support
• Support maintenance of network devices and assist in troubleshooting connectivity issues
• Monitor system and network health under guidance from senior staff

Documentation & Compliance

• Maintain accurate documentation of system configurations, issues, and resolutions
• Ensure all activities comply with DoD and Navy cybersecurity policies
• Assist with maintaining audit‑ready documentation and records

Security & Data Protection

• Follow established procedures to ensure the security and integrity of IT systems and data
• Support implementation of security controls and best practices
• Participate in required cybersecurity awareness and compliance training

Requirements

• Bachelor’s degree in IT or related field OR 3+ years of relevant experience
• Basic knowledge of:
• Computer systems and operating systems
• Networking fundamentals
• Troubleshooting techniques
• Ability to obtain and maintain DoD 8570 certification (e.g., Security+)