Information Technology Associate III (Mid)

People Technology And Processes; Washington (District of Columbia); On-site; USD 71,500 - 85,000; Full time

Job summary

People Technology And Processes is seeking an Information Technology Associate III in Washington, D.C. This position involves providing broad technical support for Navy information systems, network infrastructure, and server administration.

The ideal candidate will have 4-10 years of IT experience with skills in troubleshooting and relevant certifications like Network+ and Security+. The role is full-time, offering a salary range of $71,500.00 - $85,000.00.

Qualifications

• At least 4-10 years of IT experience.
• Strong knowledge of hardware, software, and networking.
• Relevant certifications such as Network+ or Security+.

Responsibilities

• Provide broad technical support for Navy information systems.
• Support advanced issue resolution and technical problem diagnosis.
• Deliver network management support and assist with configuration changes.
• Provide server administration support and system monitoring.
• Maintain comprehensive technical documentation for systems.
• Ensure information assurance and security compliance.
• Support system enhancements and process improvements.

Skills

Technical support

Server administration

Troubleshooting

Network management

Tools

Network+

Security+

Job description

Information Technology Associate III (Mid)

Location: Washington D.C., DC 20376 | Position Type: Full Time | Salary Range: $71,500.00 - $85,000.00 | Clearance Type: None

Responsibilities

• Provide broad technical support for Navy information systems, network infrastructure, and associated components, including troubleshooting system issues and assisting with performance optimization.
• Support advanced issue resolution, including diagnosing complex technical problems, coordinating remediation efforts, and implementing sustainable corrective actions.
• Deliver network management support, including monitoring network health, assisting with configuration changes, and supporting connectivity and communications requirements.
• Provide server administration support, including system monitoring, patching, backup support, and configuration updates.
• Maintain comprehensive technical documentation to support configuration management, system changes, troubleshooting procedures, and compliance requirements.
• Assist in ensuring information assurance and security compliance across supported systems, including adherence to cybersecurity policies, standards, and best practices.
• Support the implementation of system enhancements, upgrades, and process improvements to strengthen system performance and security posture.

Qualifications

• At least 4-10 years of IT experience, with a strong knowledge of hardware, software, and networking, server administration skills, relevant certifications (e.g., Network+, Security+).