Information Technology Associate (Mid) - US Navy

TLN Worldwide Enterprises, Inc; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Job summary

TLN Worldwide Enterprises, Inc is seeking an Information Technology Associate (Mid) to provide advanced technical support for Navy IT systems in Washington, D.C. The role involves system administration, troubleshooting complex IT issues, and ensuring compliance with cybersecurity standards. Candidates should possess a Bachelor’s degree with at least 5 years of experience, or 10+ years of relevant experience, alongside strong knowledge in systems administration and IT troubleshooting. Preferred candidates will have relevant certifications such as Security+ or Network+.

Qualifications

• Bachelor’s degree + 5 years experience or 10+ years of relevant experience.
• Strong knowledge of systems administration, networking, and IT troubleshooting.
• Preferred certifications include Security+, Network+, Microsoft or Linux.

Responsibilities

• Provide advanced technical support for Navy IT systems and networks.
• Install, configure and maintain servers and enterprise applications.
• Diagnose and resolve complex hardware and software issues.

Skills

Systems administration

Networking and infrastructure

IT troubleshooting and diagnostics

Education

Bachelor’s degree + 5 years experience OR 10+ years relevant experience

Tools

Security+

Network+

Microsoft or Linux certifications

Job description

Description

The Information Technology Associate (Mid) provides advanced technical support for Navy IT systems, networks, and infrastructure. This role is responsible for troubleshooting complex issues, supporting system administration functions, and ensuring that IT environments operate efficiently, securely, and in compliance with DoD standards.

Key Responsibilities

System Administration & Support

• Install, configure, and maintain servers, workstations, and enterprise applications
• Support system upgrades, migrations, and performance optimization initiatives
• Manage system configurations and ensure operational continuity

Advanced Troubleshooting & Issue Resolution

• Diagnose and resolve complex hardware, software, and network issues
• Perform root cause analysis and implement long-term solutions
• Support incident management and resolution processes

Network & Infrastructure Operations

• Support management and maintenance of network infrastructure components
• Assist in implementing network configurations, monitoring performance, and resolving connectivity issues
• Contribute to system performance tuning and infrastructure improvements

Security & Compliance

• Ensure systems adhere to DoD/Navy cybersecurity standards and policies
• Assist with vulnerability remediation, patch management, and system hardening
• Support compliance with RMF-related activities and security audits

Documentation & Continuous Improvement

• Develop and maintain technical documentation, SOPs, and system configurations
• Provide recommendations for improving system performance and reliability
• Mentor junior staff and provide technical guidance as needed

Requirements

• Bachelor’s degree + 5 years experience OR 10+ years relevant experience
• Strong knowledge of:
• Systems administration
• Networking and infrastructure
• IT troubleshooting and diagnostics
• Preferred certifications:
• Security+
• Network+
• Microsoft or Linux certifications