Information Technology Associate III (Mid)

People, Technology & Processes, LLC; Washington (District of Columbia); On-site; USD 85,000 - 110,000; Full time

Job summary

People, Technology & Processes, LLC is seeking an Information Technology Associate III (Mid) to support Navy information systems and network infrastructure. The role covers broad technical support, performance optimization, and secure operations in a government context.

Responsibilities include diagnosing complex issues, coordinating remediation, managing networks and servers, documenting configurations, and ensuring information assurance across systems.

Qualifications

• At least 4-10 years of IT experience, with strong knowledge of hardware, software and networking.

Responsibilities

• Provide broad technical support for Navy information systems, network infrastructure and components, troubleshooting issues and assisting with performance optimization.
• Support advanced issue resolution, diagnosing complex problems, coordinating remediation efforts and implementing corrective actions.
• Deliver network management support, including monitoring network health, configuration changes and connectivity requirements.
• Provide server administration support, including monitoring, patching, backup and configuration updates.
• Maintain comprehensive technical documentation for configuration management, troubleshooting and compliance.
• Assist in information assurance and security compliance across supported systems, following cybersecurity policies and best practices.
• Support system enhancements, upgrades and process improvements to strengthen performance and security.

Skills

IT experience

Job description

Description

Title:

Information Technology Associate III (Mid)

Clearance Type:

None

Responsibilities (including But Not Limited To)

• Provide broad technical support for Navy information systems, network infrastructure, and associated components, including troubleshooting system issues and assisting with performance optimization.
• Support advanced issue resolution, including diagnosing complex technical problems, coordinating remediation efforts, and implementing sustainable corrective actions.
• Deliver network management support, including monitoring network health, assisting with configuration changes, and supporting connectivity and communications requirements.
• Provide server administration support, including system monitoring, patching, backup support, and configuration updates.
• Maintain comprehensive technical documentation to support configuration management, system changes, troubleshooting procedures, and compliance requirements.
• Assist in ensuring information assurance and security compliance across supported systems, including adherence to cybersecurity policies, standards, and best practices.
• Support the implementation of system enhancements, upgrades, and process improvements to strengthen system performance and security posture.

Qualifications

• At least 4-10 years of IT experience, with a strong knowledge of hardware, software, and networking, server administration skills, relevant certifications (e.g., Network+, Security+).