Information Systems Support Engineer — On-Site Travel

Turner Construction Company; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Turner Construction Company is seeking an Information Systems professional to assist with IS services across local, regional, and enterprise levels for a high-profile project. You will liaise with IS teams at offices and sites to plan, deploy, and support technology implementations.

The role requires troubleshooting, policy adherence, and collaboration with teams to deliver reliable IT services on schedule and within security standards.

Qualifications

• 3+ years of IS/IT experience or related field.
• Ticket management system experience.
• Basic desktop and systems support and troubleshooting knowledge.
• Windows Server Administration and Active Directory knowledge.
• Familiar with Windows 10/11 deployment.
• Proficient in Microsoft Office 2016/Office 365, SharePoint, OneDrive; MFA and data migrations.
• Familiar with VOIP, LAN/WAN, printers and scanners.
• Basic malware/anti-virus concepts.
• Experience with continuous improvement concepts.
• Strong verbal and written communication; ability to work independently and in a team.

Responsibilities

• Troubleshoot end-user IS issues related to voice, data, applications, hardware and networks; document in ticketing system and update users.
• Follow IS policies, procedures, security standards for infrastructure and services.
• Escalate security compliance matters to supervisor and educate users on policies and Turner tools.
• Use lean tools to plan, schedule, and communicate status to supervisor and team.
• Maintain updated ticket records and contribute to knowledge base.
• Procure hardware/software with authorization and track allocations.
• Assist with data migrations and user permissions; document local tech infrastructure inventories.
• Support project implementations following Turner IS methodology.
• Contribute to continuous improvement projects and briefing materials.
• Assist with and complete data migrations, backups, and disaster recovery activities.

Skills

Troubleshooting

IS policies

End-user support

Ticketing systems

Windows Server

Active Directory

Windows deployment

Office 365

SharePoint

OneDrive

Mobile Device Management

Communication skills

Education

Bachelor's degree

A+ / Network+ / MCP certifications

Tools

SharePoint

OneDrive

Office 365

MDM

Job description

Turner Construction Company is seeking an Information Systems professional to assist with IS services across local, regional, and enterprise levels for a high-profile project. You will liaise with IS teams at offices and sites to plan, deploy, and support technology implementations.

The role requires troubleshooting, policy adherence, and collaboration with teams to deliver reliable IT services on schedule and within security standards.