IT Services & Support Engineer (Hybrid)

Turner Construction Co.; United States; On-site; USD 93,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Flexible Spending Account (FSA)

Job summary

Turner Construction Co. is seeking a skilled Information Services support professional in Buffalo, NY. The role involves assisting with IS technologies and supporting end-user issues at various levels. Successful candidates will demonstrate experience within an IT support context and possess a Bachelor's degree or relevant certifications.

The position emphasizes strong troubleshooting skills and adherence to IS policies while providing in-depth assists with hardware and software technologies.

Qualifications

• Minimum of 3 years of related experience.
• In pursuit of or with Bachelor's Degree from accredited degree program or equivalent certifications.
• Basic desktop and systems support and troubleshooting knowledge.

Responsibilities

• Assist with troubleshooting end-user issues related to IS.
• Follow IS policies and security standards.
• Document issues in the ticketing system.

Skills

Windows Server Administration

Desktop and Systems Support

VOIP and LAN/WAN Support

Microsoft Office 2016/365

Communication Skills

Education

Bachelor's Degree in Information Services or related field

Tools

Ticket Management System

Mobile Device Management Applications

Job description

Turner Construction Co. is seeking a skilled Information Services support professional in Buffalo, NY. The role involves assisting with IS technologies and supporting end-user issues at various levels. Successful candidates will demonstrate experience within an IT support context and possess a Bachelor's degree or relevant certifications.

The position emphasizes strong troubleshooting skills and adherence to IS policies while providing in-depth assists with hardware and software technologies.