Informatics Specialist - Community Connect Iowa

University of Iowa; Iowa City (IA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

University of Iowa seeks an Informatics Specialist to translate clinical practice into effective EHR workflows and tools. You will work with nurses, physicians, and staff to optimize Epic configurations, orders, templates, decision support, and data collection across CCI sites in a hybrid Iowa-based role.

You will lead training efforts, develop documentation, and collaborate with IT project managers. A health-related bachelor's and Iowa RN licensure are required, with 3–5 years in clinical care

Qualifications

• Bachelor's degree in a health-related field or equivalent.
• 3-5 years of clinical experience in a complex health care environment.
• 1-3 years of experience implementing clinical information systems (design, workflow, build, training, support).
• RN licensure in Iowa or equivalent clinical licensure.
• Ability to travel to site locations for discovery, education, implementation and support.
• Experience authoring training materials and delivering training sessions.

Responsibilities

• Collaborate with site informatics staff to identify key EHR/IT needs with clinicians and leaders.
• Guide clinical staff in translating practice into EHR workflows and templates (Epic).
• Develop, optimize, and implement IT tools to support efficiency.
• Translate requirements into system design and workflow customization; support data collection and builds.
• Provide demonstrations and go-live support on-site and remotely.
• Coordinate with stakeholders to resolve issues and communicate effectively.

Skills

Communication

Microsoft Office

Customer service

Independent work

Education

Bachelor's degree in a health-related field

Tools

Epic

Job description

The Informatics Specialist is an expert clinician that has a strong foundation in utilization of an electronic health record in practice and a responsibility for ensuring an environment of safe quality care. The Informatics Specialist demonstrates an advanced level of policy and clinical knowledge, sound clinical judgment and competency, technical competency with clinical information system applications and workflows, professionalism as it relates to interpersonal and general communication skills, experience in supporting the policies and workflows surrounding timely and compliant documentation, and takes responsibility for ongoing professional development, current practice trends and competency validation. This position will support the Community Connect Iowa (CCI) program and staff. This position is eligible for hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Position Responsibilities

• Collaborates with CCI site-based informatics staff to identify and prioritize key EHR/IT needs by working closely with nurses, unit staff, and clinical leaders.
• Guides clinical staff (physicians/APPs, nursing personnel, and clerical staff) with translation of clinical practice into electronic health information systems to improvement efficiencies. Tasks may include many aspects of the EHR such as design of new orders, set-up of order sets, Smart Tools, note templates, clinical decision support, questionnaires, etc., requiring knowledge of both Epic applications and clinical workflows.
• Collaborates with CCI site-based informatics staff and local access and revenue end users on the development, optimization, and implementation of IT tools/technology to support efficiency workflows.
• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems.
• Translates clinical requirements into system design and workflow customization, data collection, and database builds.
• Guides content build and assists technical staff in the creation and customization of applications.
• Develops sample input data, and tests system changes for usability, performance, and adherence to standards. Verifies results with site-based informatics staff, clinicians, and IT project managers.
• Obtains and maintains Epic certification(s)
• Serves as a clinical liaison supporting communication among technical staff, clinicians, and vendors to identify and track installation issues, troubleshoot, resolve problems, and address concerns.
• Maintains documentation on assigned project requirements and design decision.
• Provides one-on-one and small group demonstrations and go-live support, which will be a combination of on-site at CCI locations and virtually.
• Communicates effectively with technical and non-technical staff at verbal, written and presentation level.
• Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters.
• Research and recommend incorporation of new functionality into clinical practice.
• Collects and analyzes user feedback and identifies revisions and enhancements.
• Mentor staff and student employees in areas of expertise
• Identifies professional development opportunities and encourages continuous learning.
• Ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment.
• Collaborate with CCI leadership to prioritize requests and throughout the project life cycle for new site implementations (discovery, design, testing, implementation, and support).
• Ability to travel to CCI site locations to support discovery, education, implementation, and on-going support needs across the sites.

Health Care Information Systems (HCIS)

Provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research. HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff

Pay Grade

5A https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure

Percent of Time

100%

Location

Hybrid with onsite work

Staff Type

Professional and Scientific

Type of Position

Regular

Education Requirements

• Bachelor’s degree in a health-related field or an equivalent combination of education and experience.

Experience Requirements

• 3-5 years of experience (within the last 5 years) in a clinical role in a complex health care environment such as a large health care system or teaching hospital.
• 1-3 years of experience (within the last 5 years) contributing to a clinical information system implementation cycle in areas such as design, workflow analysis, build, training, implementation and support in an ambulatory or hospital setting.
• Ability to lead change in a complex healthcare environment and promote the understanding and effective use of information technology across departments.
• Experience authoring training materials and leading training sessions in a variety of formats.
• Excellent communication skills at the verbal, written and presentation level.Proven ability to communicate effectively with technical and non-technical staff.
• Proficiency with the Microsoft suite of products (such as Outlook, Teams, Word, Excel, OneNote).
• Experience working independently with a strong focus on customer service.
• Licensure as a Registered Nurse in the state of Iowa, or equivalent for clinical profession.
• Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment.

Desired Qualifications

• Clinical practice experience at an academic medical center
• Master’s level preparation or working towards master’s with clinical specialist or management coursework.
• Experience using Epic in an ambulatory or hospital setting.
• Experience translating customer requirements into system design specifications.
• Ability to assess learning needs and match to the most effective education methods.
• Professional level certification
• Previous experience providing 24x7 on-call support.

To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

This position is not eligible for University sponsorship for employment authorization.

For additional questions contact Rebecca Miner at [e-mail]

Additional Information

• Classification Title: Informatics Specialist
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: Hybrid within Iowa

Compensation

• Pay Level: 5A

Contact Information

• Organization: Healthcare
• Contact Name: Rebecca Miner
• Contact Email: [e-mail]