Infor WFM Lead: Time & Attendance & Scheduling

Tata Consultancy Services Limited; Elmwood Park (NJ); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Discretionary incentive

Medical coverage

Parental leaves

Insurance options

Commuter benefits

Certification reimbursement

Vacation time

Student loan refinancing

Job summary

Tata Consultancy Services in Elmwood Park, NJ seeks a Functional Consultant specializing in Infor WFM to lead design, configuration, and implementation of Time & Attendance and Workforce Scheduling modules. You will configure rules, support complex workforce processes, and collaborate with HR, Payroll, SAP, ServiceNow, Kronos and integration teams to deliver end-to-end WFM solutions.

The role includes leading testing, data migration, training, and post-production support, with salary range

Qualifications

• Strong functional expertise in Infor WFM, especially Time & Attendance and Workforce Scheduling.
• Configure business rules, scheduling rules, pay rules, overtime, balances, accruals, and employee roles.
• Understand complex workforce processes including shift bidding, vacation bidding, schedule changes, Qualifications, and union rules.
• Gather requirements and translate them into functional designs and user stories.
• Work with HR, payroll, operations, ServiceNow, SAP, Kronos, and technical integration teams.
• Lead functional testing, UAT, issue analysis, business validation, and user training.
• Experience in airline or transportation environments preferred.

Responsibilities

• Lead the functional design, configuration, and implementation of Infor Workforce Management (WFM) solutions, with a strong focus on Time & Attendance and Workforce Scheduling modules.
• Configure and maintain business rules, pay rules, overtime rules, attendance policies, accruals, balances, employee groups, roles, and security profiles.
• Analyze and support complex workforce management processes, including shift bidding and vacation bidding.
• Schedule optimization and schedule changes.
• Employee Qualifications and certifications; Union work rules and labor agreements.
• Collaboration with business stakeholders to gather, analyze, and document requirements, and translate them into functional specifications, user stories, and solution designs.
• Work closely with HR, Payroll, Operations, ServiceNow, SAP, Kronos, and integration teams to deliver end-to-end workforce management solutions.
• Drive workshops, requirement discovery sessions, solution reviews, and stakeholder discussions.
• Perform functional configuration, solution validation, impact analysis, and change management activities.
• Lead functional testing efforts, including System Integration Testing (SIT), User Acceptance Testing (UAT), defect triage, and business validation.
• Support data migration, cutover planning, deployment activities, and post-production stabilization.
• Provide guidance on best practices related to workforce scheduling, labor optimization, compliance, and process improvements.
• Develop training materials, conduct end-user training sessions, and provide ongoing business support.
• Collaborate with technical teams to support integrations, reporting requirements, troubleshooting, and production issue resolution.
• Serve as a Subject Matter Expert (SME) for Infor WFM and provide leadership and mentorship to junior consultants and business users.

Skills

Infor WFM

Kronos

Tools

Infor WFM

ServiceNow

SAP

Kronos

Job description

Tata Consultancy Services in Elmwood Park, NJ seeks a Functional Consultant specializing in Infor WFM to lead design, configuration, and implementation of Time & Attendance and Workforce Scheduling modules. You will configure rules, support complex workforce processes, and collaborate with HR, Payroll, SAP, ServiceNow, Kronos and integration teams to deliver end-to-end WFM solutions.

The role includes leading testing, data migration, training, and post-production support, with salary range