Sr.Infor WFM Functional Consultant

Tata Consultancy Services; Atlanta (GA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical coverage: medical & health, +D

Family support: parental leaves

Auto & home insurance

Commuter benefits

Certification & training reimbursement

Vacation, time off, holidays

401K plan

Performance bonus

College fund

Student loan refinancing

Job summary

Tata Consultancy Services (TCS) seeks a seasoned Infor WFM functional consultant to lead Time & Attendance and Workforce Scheduling implementations from design through post-launch support in an Atlanta-area project.

Role requires configuring rules, managing complex workforce processes, and collaborating with HR, payroll, SAP, ServiceNow, Kronos, and integration teams. Strong testing leadership and airline/transportation experience are preferred.

Qualifications

• Strong functional expertise in Infor WFM, particularly Time & Attendance and Workforce Scheduling.
• Configure business rules, scheduling rules, pay rules, overtime, balances, accruals, and employee roles.
• Understand complex workforce processes, including shift bidding, vacation bidding, schedule changes, qualifications, and union rules.
• Gather requirements and translate them into functional designs and user stories.
• Work with HR, payroll, operations, ServiceNow, SAP, Kronos, and technical integration teams.
• Lead functional testing, UAT, issue analysis, business validation, and user training.
• Experience in airline, transportation, preferred.

Responsibilities

• Lead the functional design, configuration, and implementation of Infor WFM solutions, focusing on Time & Attendance and Workforce Scheduling modules.
• Configure and maintain business rules, pay rules, overtime rules, attendance policies, accruals, balances, and security profiles.
• Analyze and support complex workforce management processes, including shift bidding, vacation bidding, schedule optimization, and changes.
• Collaborate with stakeholders to gather, analyze, and document requirements into functional specs and user stories.
• Work with HR, Payroll, Operations, ServiceNow, SAP, Kronos, and integration teams to deliver end-to-end solutions.
• Drive workshops, discovery sessions, reviews, and stakeholder discussions.
• Lead SIT/UAT, defect triage, and business validation; support data migration and cutover.
• Provide best-practice guidance on scheduling, compliance, and process improvements.

Skills

Infor WFM

Time & Attendance

Workforce Scheduling

Business rules configuration

HR/payroll integrations

Testing leadership (SIT/UAT)

Industry: airline/transportation

Tools

ServiceNow

SAP

Kronos

Job description

• Strong functional expertise in Infor WFM, particularly Time & Attendance and Workforce Scheduling.
• Configure business rules, scheduling rules, pay rules, overtime, balances, accruals, and employee roles.
• Understand complex workforce processes, including shift bidding, vacation bidding, schedule changes, qualifications, and union rules.
• Gather requirements and translate them into functional designs and user stories.
• Work with HR, payroll, operations, ServiceNow, SAP, Kronos, and technical integration teams.
• Lead functional testing, UAT, issue analysis, business validation, and user training.
• Experience in airline, transportation, preferred.
• Lead the functional design, configuration, and implementation of Infor Workforce Management (WFM) solutions, with a strong focus on Time & Attendance and Workforce Scheduling modules.
• Configure and maintain business rules, pay rules, overtime rules, attendance policies, accruals, balances, employee groups, roles, and security profiles.
• Analyze and support complex workforce management processes, including:
• Shift bidding and vacation bidding
• Schedule optimization and schedule changes
• Employee qualifications and certifications
• Union work rules and labor agreements
• Compliance and workforce policy management
• Collaborate with business stakeholders to gather, analyze, and document requirements, and translate them into functional specifications, user stories, and solution designs.
• Work closely with HR, Payroll, Operations, ServiceNow, SAP, Kronos, and integration teams to deliver end-to-end workforce management solutions.
• Drive workshops, requirement discovery sessions, solution reviews, and stakeholder discussions.
• Perform functional configuration, solution validation, impact analysis, and change management activities.
• Lead functional testing efforts, including System Integration Testing (SIT), User Acceptance Testing (UAT), defect triage, and business validation.
• Support data migration, cutover planning, deployment activities, and post-production stabilization.
• Provide guidance on best practices related to workforce scheduling, labor optimization, compliance, and process improvements.
• Develop training materials, conduct end-user training sessions, and provide ongoing business support.
• Collaborate with technical teams to support integrations, reporting requirements, troubleshooting, and production issue resolution.
• Serve as a subject matter expert (SME) for Infor WFM and provide leadership and mentorship to junior consultants and business users.

Job Description

Must Have Technical/Functional Skills

• Strong functional expertise in Infor WFM, particularly Time & Attendance and Workforce Scheduling.
• Configure business rules, scheduling rules, pay rules, overtime, balances, accruals, and employee roles.
• Understand complex workforce processes, including shift bidding, vacation bidding, schedule changes, qualifications, and union rules.
• Gather requirements and translate them into functional designs and user stories.
• Work with HR, payroll, operations, ServiceNow, SAP, Kronos, and technical integration teams.
• Lead functional testing, UAT, issue analysis, business validation, and user training.
• Experience in airline, transportation, preferred.

Roles & Responsibilities

• Lead the functional design, configuration, and implementation of Infor Workforce Management (WFM) solutions, with a strong focus on Time & Attendance and Workforce Scheduling modules.
• Configure and maintain business rules, pay rules, overtime rules, attendance policies, accruals, balances, employee groups, roles, and security profiles.
• Analyze and support complex workforce management processes, including:
• Shift bidding and vacation bidding
• Schedule optimization and schedule changes
• Employee qualifications and certifications
• Union work rules and labor agreements
• Compliance and workforce policy management
• Collaborate with business stakeholders to gather, analyze, and document requirements, and translate them into functional specifications, user stories, and solution designs.
• Work closely with HR, Payroll, Operations, ServiceNow, SAP, Kronos, and integration teams to deliver end-to-end workforce management solutions.
• Drive workshops, requirement discovery sessions, solution reviews, and stakeholder discussions.
• Perform functional configuration, solution validation, impact analysis, and change management activities.
• Lead functional testing efforts, including System Integration Testing (SIT), User Acceptance Testing (UAT), defect triage, and business validation.
• Support data migration, cutover planning, deployment activities, and post-production stabilization.
• Provide guidance on best practices related to workforce scheduling, labor optimization, compliance, and process improvements.
• Develop training materials, conduct end-user training sessions, and provide ongoing business support.
• Collaborate with technical teams to support integrations, reporting requirements, troubleshooting, and production issue resolution.
• Serve as a subject matter expert (SME) for Infor WFM and provide leadership and mentorship to junior consultants and business users.

Salary Range-$100,000-$120,000 a year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.a
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.