Infor CloudSuite ERP Analyst II (Healthcare)

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

WakeMed Health & Hospitals is seeking a Systems Analyst to lead the design, configuration, testing, and support of Infor CloudSuite ERP applications from Raleigh, NC. You will partner with operational leaders, end users, vendors, and Information Services teams to design solutions that enhance workflows and inform business decisions.

The role emphasizes problem solving, process improvement, and effective communication to translate business needs into technical solutions across enterprise systems.

Qualifications

• Associate's degree in Business, Healthcare, Technology, or related field.
• Minimum of three years of experience in Information Technology systems analysis.
• Experience supporting enterprise applications, ERP systems, or other complex business systems.
• Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
• Effective communicator who enjoys collaborating with end users, operational leaders, vendors, and technical teams.

Responsibilities

• Lead the design, configuration, testing, implementation, and support of Infor CloudSuite ERP applications.
• Analyze business and operational requirements, research solutions, and implement system enhancements and change requests.
• Provide Tier 2 application support by troubleshooting issues, resolving system challenges, and ensuring a positive user experience.
• Partner with departments to understand workflows, identify opportunities for improvement, and recommend system solutions that support operational goals.
• Develop system documentation, support reporting requirements, collaborate with report writers, and educate team members on application updates and enhancements.

Skills

Analytical thinking

Problem-solving

Communication

Business analysis

Education

Associate's degree in Business, Healthcare, Technology, or related field

Tools

Infor CloudSuite ERP

Job description

WakeMed Health & Hospitals is seeking a Systems Analyst to lead the design, configuration, testing, and support of Infor CloudSuite ERP applications from Raleigh, NC. You will partner with operational leaders, end users, vendors, and Information Services teams to design solutions that enhance workflows and inform business decisions.

The role emphasizes problem solving, process improvement, and effective communication to translate business needs into technical solutions across enterprise systems.