Business Systems Analyst (ERP Technical Analyst)

mhnetwork; Huntington (WV); On-site; USD 55,000 - 70,000; Full time

Job summary

mhnetwork seeks a Business Systems Analyst I to help analyze, specify, and design automated systems, and to implement or modify systems while supporting issues and performance improvements. The role focuses on Infor CloudSuite ERP and related tools, creating reports and dashboards to enable data-driven decisions.

You will liaise between customers and IT and assist with project management and testing. Preferred qualifications include a Health Information Systems degree or related field, or

Qualifications

• Healthcare IT education or related degree preferred or required.
• Bachelor’s degree plus 1 year of work experience is acceptable.
• Multiple education/experience combinations listed in the job spec.

Responsibilities

• Assist in analysis, specifications, and design of automated systems.
• Assist in implementation of new systems or modifying existing ones.
• Investigate problems and provide application support.
• Create and maintain reports and dashboards for data-driven decisions.
• Gather requirements and write functional specifications.
• Perform workflow analysis and liaise between customer and technical team.
• Provide project management support and develop test plans/scripts.
• Support data quality improvement and reduce workloads.

Skills

ERP admin

System updates

Security roles

Reports & dashboards

Data analysis

Workflow analysis

Integration work

Documentation

Troubleshooting

Project support

Education

Health Information Systems degree

Bachelor’s degree

Related field certification

Tools

Infor Ion Connection Technology

Infor Process Designer

Infor Process Automation

EDI

Infor CloudSuite Async

Infor Document Management

Infor Mobile Supply Chain

Infor Data extracts

Data Mgt./ API config

Birst/Data Fabric

Job description

The Business Systems Analyst I will assist in analysis, specifications, and design of automated systems as well as assist in the implementation of new systems or modifying existing ones. This position also investigates problems related to business solutions and provides application support. This role will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures. This role will create and implement reports and analysis that help maximize the effectiveness of healthcare business management initiatives and strategies, as well as produce requirements, gathering and writing functional specifications, performing workflow analysis, acting as liaison between the customer and the technical team, and providing project management support. More duties include developing test plans and test scripts, providing analytical expertise to support data quality improvement, and recommending methods to minimize workloads.

• Infor CloudSuite ERP Technical Analyst (Business Systems Analyst)

  • Prefer proven experience as an Infor CloudSuite ERP Technical Analyst or in a similar role, with a strong track record of successful ERP system implementations and support.
  • Administer, configure, and maintain the system to ensure optimal performance
  • Implement and test system updates, patches, and new modules.
  • Skillset to customize security roles within the Infor CloudSuite ERP system.
  • Recommend and implement system admin processes to maximize efficiency and productivity.
  • Provide system technical support, troubleshooting issues, and resolving system-related problems.
  • Create and maintain Infor CloudSuite ERP Customizations (RICE Items: Reports, Interfaces, Customizations, Extracts) as needed for enterprise optimization and alignment.
  • Create and maintain reports and dashboards to support data-driven decision-making.
  • Perform data analysis to identify trends, anomalies, and opportunities for database improvements.
  • Work with IT and other departments to integrate the ERP system with other business applications.
  • Maintain comprehensive documentation of ERP system configurations, customizations, and processes.
  • Ensure compliance with industry standards, regulations, and best practices in ERP system management.
  • General knowledge of healthcare-specific ERP solutions is advantageous.

Education/Experience:

• Degree in Health Information Systems or related field preferred; or college level study leading to certification in related field.

Bachelor’s Degree in related field (As Described Above) + 1 year work experience

• 3 years education + 3 years work experience
• 2 years education + 5 years work experience
• 1 year education + 7 years work experience
• 0 college education + 9 years work experience

Experience with these Infor CloudSuite ERP Tools highly recommended:

• Infor Ion Connection Technology
• Infor Process Designer (develop, modify, maintain)
• Infor Process Automation (support/maintenance)
• EDI (support/maintenance)
• Infor CloudSuite Async (support/management)
• Infor Document Management (Documents and Servers)
• Infor Mobile Supply Chain (servers, devices)
• Infor Data extracts, Data Mgt., API config/mgt.
• Birst/Data Fabric (Data Lake)
• Preparation/Adoption of periodic CU releases