Epic Clinical Systems Analyst II — Optimize Care Workflows

WakeMed; Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

WakeMed in Raleigh, NC is seeking a Systems Analyst II for Epic Clinical Applications to lead design, build, implementation, optimization, and support of Epic modules spanning patient care and operations. The role acts as a primary liaison among Information Services, clinical and operational teams, and vendors, ensuring technology solutions meet clinical workflows and regulatory requirements.

Candidates should have an associate degree and at least three years of systems analysis experience; Epic

Qualifications

• Minimum 3 years of experience in Systems Analysis or Clinical Applications.
• Experience supporting business or clinical software applications.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and customer service abilities.

Responsibilities

• Application Design, Build & Change Management: analyze requirements and deploy changes.
• Workflow Analysis & System Design: analyze workflows and design improvements.
• Tier 2 Technical Support: provide Tier 2 support for Epic applications.
• Documentation, Training & Knowledge Sharing: develop docs and educate teams.
• Reporting & Analytics Support: develop reports and ensure data integrity.

Skills

Analytical thinking

Troubleshooting

Problem solving

Communication

Education

Associate degree

Tools

Epic

Job description

WakeMed in Raleigh, NC is seeking a Systems Analyst II for Epic Clinical Applications to lead design, build, implementation, optimization, and support of Epic modules spanning patient care and operations. The role acts as a primary liaison among Information Services, clinical and operational teams, and vendors, ensuring technology solutions meet clinical workflows and regulatory requirements.

Candidates should have an associate degree and at least three years of systems analysis experience; Epic