Info Systems Technician/ATM

Space Coast Credit Union; Miramar (FL); On-site; USD 56,000 - 61,000; Full time

Job summary

Join a dynamic team at a forward-thinking credit union as an Information Systems Technician. This role offers a unique opportunity to leverage your technical skills to support a growing organization dedicated to its members. You will be responsible for troubleshooting and maintaining PC hardware and software, providing second-level support, and ensuring a seamless audio-visual environment. With a commitment to employee growth and a rich benefits package, this position is perfect for those looking to advance their career in a supportive environment. If you have a passion for technology and a desire to make a difference, this is the role for you.

Benefits

Health Savings Account with Matching

Paid Time Off

401(K) with Match

Tuition Reimbursement

Loan Discounts

Free Identity Theft Protection

No Fee Accounts

Qualifications

• 1-3 years in technical support required.
• Education or equivalent experience needed.

Responsibilities

• Diagnoses and repairs PC hardware and software issues.
• Provides second-level support for complex problems.
• Coordinates installation of low voltage wiring.

Skills

PC Hardware Troubleshooting

Operating System Configuration

User Support

Audio Video Maintenance

Education

Two-Year College Degree

Specialized Course Study

Tools

PC Hardware

Low Voltage Wiring Tools

Job description

Miramar Operations Center
10600 Marks Way
MIRAMAR, FL 33025, USA

Description

Space Coast Credit Union (SCCU), the largest state charted credit union in Florida, is looking for an Information Systems Technician to join ourONESCCU team in our Miramar Operations Center! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise:Honest People, Trusted Products, Time Valued.We offer a rich benefits package and career advancement opportunities.

This position is a contract to hire.

• ONESCCU annual bonus available!
• HSA (Health Savings Account) with SCCU matching contribution
• SCCU Paid Long Term and Short Term Disability coverage
• SCCU Paid Term Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
• Tuition Reimbursement Program

SCCU Team Member financial discounts & perks (save money every month!):

• Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
• Fixed low rate credit card- 5.99%,if approved
• FREEIdentify Theft Protection!
• No feeSCCU accounts
• Diagnoses and repairs PC hardware; loads and configures PC operating systems and applications from network resources following established procedures to ensure maximum uptime for end users.
• Installs and tests PC hardware and peripherals and demonstrates the correct usage of these items in order to ensure correct hardware operation and user’s understanding.
• Images PC’s, Troubleshoots SCCU software with Team members and engages vendor support if needed.
• Provides second-level support for more complex issues that cannot be resolve by the help desk. Develops methods and processes to resolve common problems or limitations of systems in order to ensure timely and adequate follow-up. Documents problems and solutions in problem management database to provide a future reference for successful trouble resolution.
• Ability to travel to remote locations to perform repairs and installations of equipment and software in order to meet internal team member’s needs. Provides after-hours support as scheduled in order to resolve internal team member’s questions and/or problems.
• Coordinates the installation of and/or installs low voltage wiring through ceilings and walls. Terminates low voltage cables for computer or telephone equipment as directed.
• Diagnoses, troubleshoots, perform repairs, performs maintenance, and maintains excellent service levels of our Audio Video environment

Information Systems Technician Qualifications

1 to 3 years prior experience in a computer-related technical support position is required

A two year college degree or specialized course study or equivalent experience is required.

Work requires infrequent heavy physical exertion and effort. Forces exerted are equivalent to lifting between 25 and 50 pounds. The need for physical stamina and endurance is great. The degree of physical strain produced on the job is high. Work could involve the coordination of body movements involving various body postures.

• Must have reliable transportation.

$56,616.81 - $60,309.21

• 8:00 am – 5:00 pm Monday - Friday and some weekend work as needed. Flexible scheduling is also available.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.