Info Services Technician I — Certification Support

State of careers Rhode Island

Derry (NH)

On-site

USD 50,000 - 54,000

Full time

2 days ago

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Job summary

Department of Elementary and Secondary Education in Rhode Island is seeking an Information Services Technician I to provide centralized information, publication, resource and reference services. The role involves accessing data through electronic networks, assisting with certification-related information, and responding to inquiries from educators and the public.

The position requires a high school diploma and experience in information provision or clerical work with computers, with

Qualifications

Education: Such as may have been gained through graduation from a senior high school; and
Experience: Employment in a position providing information to the public or clerical work involving computer equipment and software.
Or, any combination of education and experience substantially equivalent to above.

Responsibilities

Perform information, publication, resource and statewide information/library/communications services.
Access and process data through electronic networks and the Internet using word processing, the WWW and software.
Answer requests and provide information on a wide variety of services and programs.
Answer telephone and in-person requests for general information from state agencies and the public.
Make routine contacts with the public and state officials.
Disseminate printed materials and correspondence.
Compile and maintain statistics and data.
Provide information and assistance to state agencies, community organizations, the public and others.
Receive and process requests for reformatting of state documents into alternative formats.
Perform simple, routine repairs to equipment.
Maintain an inventory of supplies.
Do related work as required.