Inflight Administrative Assistant I

American Airlines; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Travel Perks

Health Benefits

Wellness Programs

401(k) Program

Additional Benefits

Job summary

American Airlines in Phoenix is seeking a staff assistant to support Flight Attendants and Inflight management with a range of administrative tasks. You will respond to questions, handle mail and expense reimbursements, provide Tablet support at Crew Service Centers, and help coordinate parking and Crew IDs while ensuring smooth daily operations.

The role requires a High School diploma or GED and at least 2 years of PC experience with Sabre, DECS, and RES.

Qualifications

• High School diploma or GED equivalency.
• 2 years experience with PC, Sabre, DECS, and RES.

Responsibilities

• Responds to Flight Attendants general questions in person and by phone.
• Files expense reimbursement, handles mail and FEDEX.
• Provides Tablet support at the Crew Service Centers.
• Assists in the coordination of Flight Attendant parking and Crew IDs.
• Orders supplies and maintains the e-board in the crew rooms.
• Works at the Crew Service Center and interacts with Flight Attendants during the shift.
• Assists the Operations Coordinators with all aspects of Inflight operation.
• Ensures office and crew room computers and equipment are in working condition.
• In the absence of an Operations Coordinator, assume all administrative functions.

Skills

Independent judgement

Contract labor knowledge

Shift flexibility

Education

High School diploma or GED

Tools

Sabre

DECS

RES

Job description

American Airlines in Phoenix is seeking a staff assistant to support Flight Attendants and Inflight management with a range of administrative tasks. You will respond to questions, handle mail and expense reimbursements, provide Tablet support at Crew Service Centers, and help coordinate parking and Crew IDs while ensuring smooth daily operations.

The role requires a High School diploma or GED and at least 2 years of PC experience with Sabre, DECS, and RES.