Infectious Disease Care Navigator

CP01 Carilion Medical Center; Roanoke (VA); On-site; USD 49,828,000 - 69,773,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Paid time off

Onsite fitness

Wellness app

Childcare discounts

Education and training

Job summary

Carilion Clinic in Roanoke, VA is seeking a Patient Services Coordinator for Infectious Disease. This grant-funded role focuses on enrollment, eligibility, and patient support within the Ryan White program.

You will work in a fast-paced clinic environment, coordinating with billing and care teams while ensuring accurate documentation in the electronic medical record and compassionate patient service.

Qualifications

• Education: Associates degree required; Bachelor's preferred.
• Healthcare experience is beneficial.
• Excellent written and verbal communication; strong organizational skills.

Responsibilities

• Enroll patients into Ryan White Part C program at intake and at recertification.
• Assess eligibility for Medicaid/Medicare and ACA marketplace; assist applications.
• Manage enrollment paperwork, primary insurance, residency proof, and income verification.

Skills

Interpersonal skills

Customer service

Teamwork

Keyboarding

Data entry

Education

Associate degree

Bachelor's degree preferred

Tools

EMR system

Job description

Carilion Clinic in Roanoke, VA is seeking a Patient Services Coordinator for Infectious Disease. This grant-funded role focuses on enrollment, eligibility, and patient support within the Ryan White program.

You will work in a fast-paced clinic environment, coordinating with billing and care teams while ensuring accurate documentation in the electronic medical record and compassionate patient service.