Industrial Weighing Field Service Tech – Calibrations & Repairs

Mettler Toledo Llc; Chicago (IL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Company car

Tools provided

Medical, dental, vision coverage

401(k) with company match

Tuition reimbursement

Parental and caregiver leave

Paid time off and disability coverage

Domestic partner benefits

Job summary

METTLER TOLEDO is seeking a Field Service Technician to be the on-site expert ensuring floor and bench scales operate safely and accurately at customer sites across the region. You will perform preventative maintenance, calibrations, and basic repairs while representing the company professionally.

You will train end users, document service activities, and collaborate with scheduling and sales teams to meet uptime goals.

Qualifications

• High school diploma or GED or 5 years relevant work experience.
• Valid driver's license required.
• Customer-facing or field service experience preferred.
• Willingness to travel up to 25%.
• Ability to lift up to 50 pounds and handle occasional heavy loads.
• Proficiency with Microsoft Office.
• Ability to learn METTLER TOLEDO software.

Responsibilities

• Perform preventive maintenance and calibration on weighing equipment at customer sites.
• Troubleshoot basic issues and support installations, projects, and repairs as needed, partnering with more experienced technicians when required.
• Provide end-user training so operators understand how to use and care for their equipment correctly.
• Use a company laptop and service software to document work performed, update service records, and maintain data integrity in the service database each day.
• Communicate closely with Scheduling Analyst, Service Support Team, sales, and fellow technicians to meet customer uptime and response-time expectations.
• Maintain your company vehicle and assigned parts inventory in a clean, organized, and compliant manner.
• Support service revenue by identifying service or product needs and submitting sales leads in line with your experience level.
• Follow all company, customer, safety, and quality policies to ensure a safe work environment.

Skills

Field service experience

Electrical and mechanical repair

PC networking and software

MS Office proficiency

Travel up to 25%

Customer service

Education

High School Diploma or GED or 5 years of relevant work experience

Tools

METTLER TOLEDO service software

PC networking tools

Laptops and service databases

Job description

METTLER TOLEDO is seeking a Field Service Technician to be the on-site expert ensuring floor and bench scales operate safely and accurately at customer sites across the region. You will perform preventative maintenance, calibrations, and basic repairs while representing the company professionally.

You will train end users, document service activities, and collaborate with scheduling and sales teams to meet uptime goals.