Industrial Waste Solutions Specialist

WM; Juneau (AK); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Stock purchase plan

401(k) match

Paid vacation

Paid holidays

Personal days

Job summary

WM is seeking a candidate to partner with the Industrial Sales team to drive revenue growth in industrial and hazardous waste. The role provides customer service and supports internal and external customers, applying technical knowledge to advise on transportation and disposal options.

You will assist customers in developing options, process profiles and contracts, schedule pickups, and resolve billing inquiries.

Qualifications

• Must live and work in the US.
• High School Diploma or GED (accredited)
• 1 year relevant work experience (in addition to education requirement)
• Applicable regulatory training

Responsibilities

• Assists customers in developing transportation and disposal options for the management of industrial and hazardous wastes.
• Applies technical knowledge to assists customers with testing parameters and proper completion of profiles, manifests and appropriate forms.
• Processes profiles, contracts and credit requests, schedules pick-ups, resolves billing inquiries, and resolves customer issues.
• Develops economic and practical solutions for customers using competitive pricing tools. Develops customized proposals and prepares correspondence.
• Effectively utilizes, coordinates and cultivates relationships with internal and external customers.
• Contributes to the achievement of the assigned territory revenue goals for the Manufacturing and Industrial (M&I) sales teams.
• Maintains and builds upon existing customer relationships through active account management and retention including the administration of profile renewals, regulatory updates and new service offerings.
• Leverages existing customer relationships to identify new waste stream opportunities.
• Drives new opportunities through the use of written correspondence, collateral materials, email, and phone calls.
• Provides leads to account managers and program managers using WM sales management tools.
• Conducts effective probing of inbound customer calls to identify the proper methodology to close the customer.
• Assists account mangers with receivables and collections issues.
• Handles inbound customer calls and referrals from account managers.
• Delegates data entry, manifest preparation, filing and other basic administrative tasks to Industrial Sales Coordinators.

Skills

Customer service

Account management

Scheduling

Education

High School Diploma or GED

1 year relevant work experience

Regulatory training

Job description

WM is seeking a candidate to partner with the Industrial Sales team to drive revenue growth in industrial and hazardous waste. The role provides customer service and supports internal and external customers, applying technical knowledge to advise on transportation and disposal options.

You will assist customers in developing options, process profiles and contracts, schedule pickups, and resolve billing inquiries.