Industrial Waste Solutions Specialist

WM; Cheyenne (WY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and视

Stock purchase plan

401(k) matching

Paid vacation and holidays

Job summary

WM is seeking a Customer Support/Account Specialist in the United States to partner with the Industrial Sales team and drive revenue growth for industrial and hazardous waste services.

You will advise customers on transportation and disposal options, process profiles and contracts, and support billing and collections while expanding relationships and opportunities across the territory.

Qualifications

• Must live and work in the US.
• High School Diploma or GED (accredited).
• 1 year relevant work experience (in addition to education requirement).
• Applicable regulatory training.

Responsibilities

• Assist customers in developing transportation and disposal options for industrial and hazardous wastes.
• Apply technical knowledge to assist customers with testing parameters and proper completion of profiles, manifests and forms.
• Process profiles, contracts and credit requests; schedule pickups; resolve billing inquiries and customer issues.
• Develop economic and practical solutions using pricing tools; prepare customized proposals and correspondence.
• Cultivate relationships with internal and external customers; support territory revenue goals.
• Manage renewals, regulatory updates and new service offerings with existing customers.
• Identify new waste stream opportunities through current relationships; drive new opportunities via various channels.
• Provide leads to account managers and program managers; assist with receivables and collections.

Skills

Customer service

Account management

Sales support

Communication

Technical consulting

Education

High School Diploma or GED

Tools

WM sales tools

Profiles/Manifests processing

Job description

WM is seeking a Customer Support/Account Specialist in the United States to partner with the Industrial Sales team and drive revenue growth for industrial and hazardous waste services.

You will advise customers on transportation and disposal options, process profiles and contracts, and support billing and collections while expanding relationships and opportunities across the territory.