Industrial Outside Sales & Customer Experience Specialist

Applied Maintenance Supplies & Solutions; Strongsville (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Applied Maintenance Supplies & Solutions, a division of Applied Industrial Technologies, is seeking a Customer Experience Representative in Strongsville, Ohio. The role focuses on consultative sales, servicing diverse customers, and maintaining vendor managed inventory within an assigned district.

The position emphasizes on-site work, strong communication, and the ability to collaborate with sales and service teams.

Qualifications

• Experience in customer service or sales environments.
• Strong communication with customers.
• Ability to plan and execute short- and long-term projects.
• Ability to manage multiple tasks simultaneously.
• Willingness to work on-site and in the assigned district.
• Authorized to work in the United States; sponsorship not offered.

Responsibilities

• Interact with sales reps and customers to clarify needs.
• Communicate with customers to identify growth opportunities and product extensions.
• Provide feedback to management and sales team.
• Provide spot buy capabilities to increase satisfaction.
• Assist with coverage when colleagues are away.
• Learn and enforce company policies.
• Maintain a professional image and complete paperwork.

Skills

Problem solving

Communication

Organization

Multi-tasking

Written & verbal communication

Job description

Applied Maintenance Supplies & Solutions, a division of Applied Industrial Technologies, is seeking a Customer Experience Representative in Strongsville, Ohio. The role focuses on consultative sales, servicing diverse customers, and maintaining vendor managed inventory within an assigned district.

The position emphasizes on-site work, strong communication, and the ability to collaborate with sales and service teams.