Industrial Markets CSM II - Revenue Growth & Strategy

Relay; Raleigh (NC); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

100% Paid Health Insurance

Generous Paid Time Off

401(K) Savings Plan + Company Match

Wellness Perks with onsite fitness center

Latest tech and accessories

Job summary

A tech company is seeking a Customer Success Manager II to drive revenue growth and manage strategic partnerships. This role requires at least 5 years in Customer Success or Account Management and offers significant responsibility in expanding customer relationships. You will focus on ensuring that clients derive maximum value from the company's services. A passion for technology and strong communication skills are essential for success in this high-growth environment.

Qualifications

• 5+ years of experience in Customer Success, Account Management, or Sales.
• Proven track record in managing complex, multi-site B2B accounts.
• Strong ability to drive revenue growth and navigate negotiations.

Responsibilities

• Own the net-revenue growth of your portfolio, minimizing contraction.
• Identify and build champions across departments for strategic partnerships.
• Use data to interpret health trends and ensure customer success.

Skills

Customer Success

Account Management

Strategic Communication

Negotiation

Data Analysis

Job description

A tech company is seeking a Customer Success Manager II to drive revenue growth and manage strategic partnerships. This role requires at least 5 years in Customer Success or Account Management and offers significant responsibility in expanding customer relationships. You will focus on ensuring that clients derive maximum value from the company's services. A passion for technology and strong communication skills are essential for success in this high-growth environment.