Industrial IT Support Specialist - Plant Ops & Security

Yanfeng; Holland (MI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation and holidays

Medical, dental, vision benefits

401k match

Life and disability insurance

Employee assistance program

Job summary

Yanfeng IT is seeking a qualified IT professional to provide primary support for PC/Server, Office applications, and desktop clients. The role covers on-call weekends, VPN access, and on-site escalation for critical issues.

The candidate will manage daily system operations, upgrades, backups, and security, while ensuring change management compliance and clear communication with senior IT leadership.

Qualifications

• 2-year college degree in computer science or similar field.
• 3+ years IT or related experience in automotive manufacturing.
• 2+ years supporting LANs/WANs and associated equipment.
• Experience supporting MES/MRP/ERP systems.
• Experience supporting mobile handhelds, printers, and network printers.
• Experience with data collection and barcoding systems.
• Proficient with PC/Server hardware, MS Office, SQL queries and reporting.
• Experience as first line of support for network equipment.

Responsibilities

• Primary IT support resource for PC/Server, MS Office, and desktop clients.
• Provide off-shift and weekend support via phone, VPN, and onsite for critical issues.
• Responsible for daily computer system operations, backups, upgrades, and security.
• Follow corporate change management before production changes.
• Communicate IT activities to senior management and staff in a timely fashion.
• Support IT Manager and act as Project Manager for IT initiatives.
• Ensure adherence to YFAI IT initiatives and BOS processes.
• Participate in IT incident reviews and assist in corrective actions.
• Collaborate with Maintenance on plant infrastructure tasks.

Skills

IT support

LAN/WAN support

SQL queries

Printer support

Network equipment

Office applications

Change management

Documentation

Education

2-year college degree

Computer Science

Tools

Cisco

MES/ERP systems

Job description

Yanfeng IT is seeking a qualified IT professional to provide primary support for PC/Server, Office applications, and desktop clients. The role covers on-call weekends, VPN access, and on-site escalation for critical issues.

The candidate will manage daily system operations, upgrades, backups, and security, while ensuring change management compliance and clear communication with senior IT leadership.