Plant IT Professional

Yanfeng International Automotive Technology Co. Ltd.; Holland (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation

Paid holidays

Medical + Dental + Vision

Job summary

Yanfeng International Automotive Technology Co. Ltd. is seeking a versatile IT support specialist in Michigan to maintain PC/Server operations, support Office applications, and assist users across shifts.

You will monitor systems, troubleshoot issues, and escalate to IT leadership when needed. The role requires 3+ years in automotive IT, LAN/WAN experience, MES/MRP/ERP familiarity, and solid hardware knowledge.

Qualifications

• 3+ years IT experience in automotive manufacturing.
• 2+ years supporting LANs/WANs and related equipment.
• Experience with MES, MRP or ERP systems.
• Experience with mobile handhelds, printers and multi-function devices.
• Strong PC/Server hardware/software skills including SQL queries.
• Cisco networking experience is a plus.

Responsibilities

• Provide primary IT support for PC/Server and desktop clients.
• Follow help desk processes and escalate issues as needed.
• Maintain system administration, backups and security.
• Participate in IT-related incident reviews and 8D actions.
• Assist IT Manager on IT initiatives and projects.
• Ensure communication of IT activities to management.

Skills

IT support

LAN/WAN support

SQL queries

Office 365 / MS Office

Cisco experience

Customer service

Hardware troubleshooting

Education

Associate degree in Computer Science or similar

Tools

Cisco equipment

Printers & hardware

Mobile handheld devices

Barcode systems

Job description

Global. Collaborative. Innovative. Together, we will transform the automotive interiors industry. Together, we will redefine the ways people experience life onboard vehicles.

Job Description

Primary IT support resource for PC/Server, Microsoft Office Applications and Desktop clients. Use standard monitoring solution and gather feedback from users. Analyze system issues and provides solutions if possible. Escalates system issues to IT Manager or to Group/Corporate IT.

Provides support on offshifts and weekends via telephone, VPN, and onsite if necessary for critical issues. Use corporate help desk process for support or services escalation.

Responsible for the daily operations of computer systems including system administration, security, process adherence and documentation, equipment installation and system backups. Installationand maintenance of equipment, application and o/s upgrades, patches, new releases and interfaces.

Follow the corporate change management procedures before making any changes to the production environment.

Ensures company IT activities are communicated in a timely fashion to the Senior IT Management and staff.

Supports the IT Manager and acts as Project Manager for IT initiatives within the facility as required.

Responsible for ensuring adherence to strategic YFAI IT initiatives, standard technologies, policies, security and Business Operating System (BOS) processes throughout the plant.

Participating in IT related incident reviews along with writing or assisting in the 8D process and aiding in corrective action closure.

Partners with Maintenance on overhead and lift-related work, equipment lockout/tagout, and access to plant infrastructure.

Additional Responsibilities

Responsible forpromoting a safe work environment and preventing injuries through the use of, but not limited to, 5S, job rotation and ergonomic work practices.

Communication of safety information as necessary and participation in safety meetings and activitiesis also required.

Interpersonal skills for frequent interactions with users and management personnel.

Quality Systems: Understand, apply and meet all function-related Quality requirements.

Environmental, Health & Safety (EHS): Understand, apply and meet all function-related EHS requirements.

Product Safety:Understand, apply and meet all function-related Product Safety requirements.

Compliance: Understand, apply and meet all function-related Compliance requirements.

Information Security: Understand, apply andmeet all function-related IT / Information Security and confidentiality of YFAI information requirements.

Must comply with all company policies and procedures.

Employee must have the ability to work additional hours and / or overtime as needed or assigned to complete job duties on time.

Ability to multitask, interact politely and professionally with customers, suppliers and vendors, and work cooperatively with employees at all levels.

Ability to maintain predictable and regular attendance, arrive to designated location on time, or be at assigned location ready to work for assignment (plant, corporate office, or remote).

Specific Requirments

2-Year College Degree

Area of Study: Computer Science or similar.

Required Qualifications

3+ years IT or related experience in an automotive manufacturing environment.

2+ years’ experience in supporting Local Area Networks (LAN’s) and Wide Area Networks (WAN’s) associated equipment.

Experience in supporting Manufacturing Execution System (MES), Manufacturing Resource Planning (MRP) or Enterprise Resource Planning (ERP) systems.

Must have experience and working knowledge to support and maintain; mobile handheld computers, thermal printers, and multi-function network printers.

Experience in data collection and barcoding systems.

Outstanding PC/Server hardware and software experience including Microsoft Office 10 and 11, SQL queries, database reporting skills.

Experience in being first line of support for network equipment. Cisco experience a plus.

Customer support experience coupled with hardware, software,and network support.

Preferred Qualifications

Experience in supporting TISAX audits.

Experience in supporting IATF audits with focus on IT systems.

Stationary Position (Sitting or Standing): Constantly

Movement (Walking): Constantly

Carry Weight (Lifting up to 10 lbs): Occasionally

Communication (Seeing/Talking/Hearing): Constantly

• Use Hands/Fingers (Operate computer, printer, phone): Constantly

Our Investment in You

• Competitive Compensation Packages
• Generous Paid Vacation, Paid Sick Leave and Paid Holidays
• Medical, Dental, and Vision Benefits from day one

Our culture - shared values of our global team